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ERA VA - Missing ODBC driver


TomasP
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  • ESET Moderators

Hello,

We have recently learned of an issue that may affect your ERA Appliances. It is caused by an updated MySQL ODBC driver (Linux ODBC Connector package) and will manifest upon ERA service restart.

You can identify this issue by the "Error loading data" message shown in the console, or by trace.log entries mentioning missing ODBC driver.

More details, as well as the steps necessary to fix this issue (or prevent it, if you are not affected yet), can be found at https://support.eset.com/kb6760/

Regards,
Tomas

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  • 3 weeks later...

This doesn't work for me. After restarting mysql and eraserver services, the trace.log records this:

2018-05-10 15:40:26 Error: Service [Thread 7f297e4df740]: LoadAll: Group record is missing guard

Reverting to the ODBC 5.3 driver resolves the issue.

Any ideas?

Edited by davidenco
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