ESET Moderators TomasP 316 Posted April 20, 2018 ESET Moderators Share Posted April 20, 2018 Hello, We have recently learned of an issue that may affect your ERA Appliances. It is caused by an updated MySQL ODBC driver (Linux ODBC Connector package) and will manifest upon ERA service restart. You can identify this issue by the "Error loading data" message shown in the console, or by trace.log entries mentioning missing ODBC driver. More details, as well as the steps necessary to fix this issue (or prevent it, if you are not affected yet), can be found at https://support.eset.com/kb6760/ Regards, Tomas MartinK and Peter Randziak 2 Link to comment Share on other sites More sharing options...
davidenco 1 Posted May 10, 2018 Share Posted May 10, 2018 (edited) This doesn't work for me. After restarting mysql and eraserver services, the trace.log records this: 2018-05-10 15:40:26 Error: Service [Thread 7f297e4df740]: LoadAll: Group record is missing guard Reverting to the ODBC 5.3 driver resolves the issue. Any ideas? Edited May 10, 2018 by davidenco Link to comment Share on other sites More sharing options...
opa-pro 2 Posted May 17, 2018 Share Posted May 17, 2018 Hey have a solution for thet error LoadAll: Group record is missing guard? Link to comment Share on other sites More sharing options...
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