Super_Spartan 56 Posted January 19, 2018 Share Posted January 19, 2018 I've been recently noticing a bit of a lag when accessing websites, I know the HTTP Scanner has to do its thing but like Gmail isn't even loading, it would hang on loading page for ages. I thought it's just a Gmail glitch at first. Today I tried accessing Gmail, and it just got stuck at loading Gmail.... I then disabled NOD32 and the page loaded instantly. What gives? Link to comment Share on other sites More sharing options...
Most Valued Members cyberhash 188 Posted January 19, 2018 Most Valued Members Share Posted January 19, 2018 Not experiencing anything similar here , got any browser plugins that could be causing the issue ? Ones that might not be happy running alongside your ESET product ? That would be my first port of call. Link to comment Share on other sites More sharing options...
persian-boy 22 Posted January 19, 2018 Share Posted January 19, 2018 Have the same problem if i enable the Https scanner! Link to comment Share on other sites More sharing options...
itman 1,659 Posted January 19, 2018 Share Posted January 19, 2018 1 hour ago, cyberhash said: got any browser plugins that could be causing the issue ? I second this. I just accessed Gmail web page in IE11 and it loaded instantly. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 19, 2018 Administrators Share Posted January 19, 2018 I'd suggest generating the following logs if you can reproduce the issue: - enable advanced protocol filtering logging in the advanced setup - start logging with Wireshark - start logging with Procmon - reproduce the issue - disable logging and save logs (make sure to include "protoscan_on" in the Wireshark and Procmon log file names) - collect logs with ELC - disable protocol filtering - start logging with Wireshark - start logging with Procmon - make sure the issue doesn't occur - disable logging and save logs (make sure to include "protoscan_off" in the Wireshark and Procmon log file names) - re-enable protocol filtering - upload the Wireshark, Procmon and ELC logs to a safe location and drop me a personal message with download links. Also try running Chrome without extensions by using the --disable-extensions parameter when launching it to see if it makes a difference. Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted January 19, 2018 Author Share Posted January 19, 2018 5 hours ago, Marcos said: I'd suggest generating the following logs if you can reproduce the issue: - enable advanced protocol filtering logging in the advanced setup - start logging with Wireshark - start logging with Procmon - reproduce the issue - disable logging and save logs (make sure to include "protoscan_on" in the Wireshark and Procmon log file names) - collect logs with ELC - disable protocol filtering - start logging with Wireshark - start logging with Procmon - make sure the issue doesn't occur - disable logging and save logs (make sure to include "protoscan_off" in the Wireshark and Procmon log file names) - re-enable protocol filtering - upload the Wireshark, Procmon and ELC logs to a safe location and drop me a personal message with download links. Also try running Chrome without extensions by using the --disable-extensions parameter when launching it to see if it makes a difference. Thanks for the detailed suggestion Marcos. What I just remembered is that I recently installed the Killer Performance Suite which is supposed to control bandwidth per app to prioritize certain apps. I just uninstalled that and will report back if I face the issue again, then I'll do those things you mentioned to troubleshoot. I have Adblock Plus with the following filters as well so I might disable that if I run into the issue as well before running those steps. These are my filters: Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted January 20, 2018 Author Share Posted January 20, 2018 Hi Marcos, ever since I uninstalled the Killer Network Performance Suite the problem didn't happen again. Thanks Link to comment Share on other sites More sharing options...
itman 1,659 Posted January 21, 2018 Share Posted January 21, 2018 3 hours ago, Phoenix said: Hi Marcos, ever since I uninstalled the Killer Network Performance Suite the problem didn't happen again. At least this is an app that lived up to its name. Link to comment Share on other sites More sharing options...
TAdams 0 Posted January 27, 2018 Share Posted January 27, 2018 Phoenix While the KillerNic hardware/software/firmware sound really good on paper and in some scenarios work well, I have found over the years that the tradeoff of bugs within the software and firmware outweighed the usefulness of the system as a whole. I found that ESET Nod 32 and KillerNIC seem to have unique issues when paired together and when I purchased an Intel Pro NIC card (my KillerNic was embedded on the mobo) and disabled the KillerNIC, I stopped having issues. It has been awhile since I have used the two in unison and by the sounds of your issue(s) it appears that the problems still exist, to varying degrees obviously. I believe I was on the E2200 if memory serves me correctly. Regards, Tom Link to comment Share on other sites More sharing options...
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