Endpoint Version 5.0.2225.0

[tuntun 0]

Version 5.0.2225.0

• Added: Windows 8.1 compatibility

Fixed: Increased login time for domain user's first login

Fixed: User cannot access encrypted USB drive on Windows 7

Fixed: Rollback restores incorrect module architecture on Windows 7 64-bit

Fixed: Wrong display of network path in GUI logs

Fixed: Occasional crashing of Microsoft Outlook 2013 when sending a message on Windows 7 32-bit

Fixed: Client logs sent multiple times to ESET Remote Administrator when the optimization button is pushed

Fixed: Problem with automatic Send/Receive in Microsoft Outlook 2013 on Windows 7

Fixed: Quarantined files (false positives) are not restored to their original location with automatic restore after the update of virus signature database

Fixed: Email plugin not integrated correctly on Windows Live Messenger 2012 on Windows 8 32-bit

Fixed: Blue screen error (BSOD) after integration of Device Control on Windows XP SP2 and older

Fixed: Occasional blocking of printers and Bluetooth without adding rules to Device control

Fixed: Error when sending message with no sender address

Fixed: Scanning of Microsoft Outlook messages with Symantec Enterprise Vault integrated causes the attachment icon to disappear

Fixed: Microsoft Outlook crashes upon exit when connected to Kerio Mail Server via Kerio Outlook Connector v8 on Windows XP, Windows 7

Fixed: Issues mounting Elpro Libero PDF logger device

[jimwillsher 65]

Hi

 

I've tried to deploy this to five clients from five servers (ERAC "Remote Install" > "Upgrade Windows Client") and every one has returned  "No upgrade for this client". The clients are all on 5.0.2126 or 5.0.2214.

 

I'll raise a formal support ticket, but wanted to give a headsup here.

 

 

Jim

[Peter Randziak 1,181]

Hello,

 

which version of ERAS do you have deployed?

[jimwillsher 65]

Hi Peter

 

I have 5.0.119. I have tried to upgrade ERAS to 5.1.34 on no less than FIVE servers and all do not detect 5.0.119. That was my first thought - upgrade ERAS/ERAC - but even that won't work.

 

I've raised support tickets but the confirmation email helpfully gives no reference number. I've also posted details of the problem into the remote admin forum.

 

 

Jim

 

PS 120 clients across 5 servers - no way I'm doing it manually :-)

[jimwillsher 65]

Upgrading to ERAS 5.1.34 solved it. The KB article for the ERAS upgrade is wrong so I cancelled it, but I should have proceeded as it worked okay.

[MietekN 2]

The same problem with ERAS 5.3.33 and  5.1.34 and update Eset Endpoint Antivirus from version 5.0.2237 to version 5.0.2260: "No upgrade for this client"

[daveh 0]

I have the same problem with ERAS 5.3.33 and the upgrade from version 5.0.2254 and 5.0.2260. All clients return "No upgrade for this client".

[Marcos 5,453]

Did you create an install package for both x86 and x64 platforms? Does creating a new package just for the particular platform make a difference?

Also do the following:

- stop the ERA service

- delete the log "C:\ProgramData\ESET\ESET Remote Administrator\Server\logs\era.log"

-start the ERA service

- reproduce the error

- stop the ERA service

- rename the log

- start the ERA service

- supply me with the renamed log.

[MietekN 2]

[2016-03-30 07:32:46.330] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp1, PromaryServer=work-server, MACAddress=35a6d8180101, AlternativeIpString=192.168.001.201
[2016-03-30 07:34:26.094] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_SET_COMMAND_LINE, <ERA Server> user [Administrator] has set the commandline of package with Name=ESET Endpoint Antivirus 5.0.2260.1 x64 only to CommandLine=/qn REBOOT="ReallySuppress"
[2016-03-30 07:34:52.766] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp2, PromaryServer=work-server, MACAddress=b0831265e9a1, AlternativeIpString=192.168.001.202
[2016-03-30 07:36:48.187] V2 [56fb65eca93d] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
[2016-03-30 07:37:29.679] V2 [56fb6619a948] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0
 

work-comp1 - intall package for both x86 and x64

work-comp2 - intall package for x64 only

Edited March 30, 2016 by MietekN

[rockshox 7]

FYI - We are experiencing the same issue trying to "Upgrade Client" from 5.0.2254 to 5.0.2260 using ERAS 5.3.33.0. The package was built with both x86 and x64 and confirmed the settings are identical to previous packages that were used to upgrade the clients to 5.0.2254. I am able to deploy the client using "Windows push" to a computer without ESET, however "Windows upgrade client" fails with "No upgrade for this client". 

 

[2016-04-15 08:03:21.461] V2 [570e1c4f0000] [00000f9c] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=xxxxx, PromaryServer=ServerName, MACAddress=xxxxxxxxxxxx, AlternativeIpString=xxx.xxx.xxx.103

[2016-04-15 08:04:54.038] V2 [5711031272c2] [00000e20] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0

[Marcos 5,453]

The "Upgrade client" task won't work for Endpoint v5.0.2260 due to a new signature that cannot be verified neither by ERA nor the existing Endpoint. Use push install instead.

[MietekN 2]

ERAS 5.3.39.0 and "Upgrade Client" from 5.0.2260 to 5.0.2265 updates successful

Edited July 16, 2016 by MietekN