HienKieu 2 Posted November 20, 2017 Share Posted November 20, 2017 Hi there, I'm having a problem like the following: - Firstly, I create New policy on ERA Webconsole -> SETTINGS <ESET Endpoint for Windows> --> DISABLE Real-time file system (for example). Then Assign to any Client(s). The client will be assigned and GUI Endpoint show that this feature is DISABLE and just View --> Okay! - Secondly, I want to test by Unassign this policy on the client mentioned above.. and after policy unassigned completely, the client still DISABLE Feature Real-time file system.... I wonder that, so how can it (feature Real-Time protection) return to the original automatically, after removing the policy? Please let me know if you have any ideas? Thanks in advance! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted November 20, 2017 Administrators Share Posted November 20, 2017 Unassigning a policy will not change the respective settings to their previous values on clients. The clients must receive a new policy that will re-enable automatic start of real-time protection. Also I wonder what is your use case for disabling this setting. Automatic start of real-time protection should be enabled. Link to comment Share on other sites More sharing options...
bbahes 29 Posted November 20, 2017 Share Posted November 20, 2017 2 minutes ago, Marcos said: Unassigning a policy will not change the respective settings to their previous values on clients. The clients must receive a new policy that will re-enable automatic start of real-time protection. Also I wonder what is your use case for disabling this setting. Automatic start of real-time protection should be enabled. Why is this true? I wonder, because I had many problems with clients changing policies. Later settings would mix in strange way. Link to comment Share on other sites More sharing options...
HienKieu 2 Posted November 20, 2017 Author Share Posted November 20, 2017 13 minutes ago, Marcos said: Also I wonder what is your use case for disabling this setting. Automatic start of real-time protection should be enabled. I know, I am just an example of any change on Policy.. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted November 20, 2017 ESET Staff Share Posted November 20, 2017 We will change this behavior to Endpoint 7, where values set by policy will return to the previously set value. Link to comment Share on other sites More sharing options...
HienKieu 2 Posted November 20, 2017 Author Share Posted November 20, 2017 27 minutes ago, MichalJ said: We will change this behavior to Endpoint 7, where values set by policy will return to the previously set value. Thanks so much! Link to comment Share on other sites More sharing options...
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