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Upgrade ERA 6.4 to 6.5 fail


hungtt
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HI all,

Today i've been task Upgrade ERA server form 6.4 to 6.5.Time duration about 30-45minutes.

When i log on ERA webconsle, it fail below file attach.Please help me this.

 

error.png

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  • ESET Staff

Your server is not updated yet (most probably, you have restarted your server, or anyhow interrupted the upgrade).

Depending on the size of the machine, upgrade could take a longer time, due to the larger changes in the database. Please check the following KB article: http://support.eset.com/kb6454/

Maybe @MartinK would be able to give you some hints, about how to recover this situation.

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  • Administrators

You could check the latest records in trace.log for information if upgrade of the ERA Server is still in progress.

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20 hours ago, hungtt said:

HI MichaIJ,

Thanks alot.My ERA server has been upgraded finished.( over 1 hour).

What are hardware specifications of your ERA server?

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