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Posted

HI all,

Today i've been task Upgrade ERA server form 6.4 to 6.5.Time duration about 30-45minutes.

When i log on ERA webconsle, it fail below file attach.Please help me this.

 

error.png

  • ESET Staff
Posted

Your server is not updated yet (most probably, you have restarted your server, or anyhow interrupted the upgrade).

Depending on the size of the machine, upgrade could take a longer time, due to the larger changes in the database. Please check the following KB article: http://support.eset.com/kb6454/

Maybe @MartinK would be able to give you some hints, about how to recover this situation.

  • Administrators
Posted

You could check the latest records in trace.log for information if upgrade of the ERA Server is still in progress.

Posted

HI MichaIJ,

Thanks alot.My ERA server has been upgraded finished.( over 1 hour).

Posted
20 hours ago, hungtt said:

HI MichaIJ,

Thanks alot.My ERA server has been upgraded finished.( over 1 hour).

What are hardware specifications of your ERA server?

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