Anti Theft Mobile not appearing on MyEset

[Propwash 0]

Hi

I have selected Anti Theft on my phone and it shows a green tick.

But when I look on my My.eset.com Anti-Theft tab, only my tablet shows. Why is this?

 

Also the phone version refuses to accept my password when I try to make a change,  but the password works on my PC...

Very strange

 

Appreciate some help

David

 

[MichalJ 434]

What application are you using? You have posted your post under the "Business" products. If you are using ESET Endpoint Security for Android, and not ESET Mobile Security, it won´t integrate with my.eset.com.