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Have you given up with Banking Protection ?


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Using ESET Smart Security and Chrome 54.0.2840.87 

 

The Banking never works. It has worked less than it has worked all the time I have had ESET.

 

Pretty poor really.

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It didn't work well for me with Chrome (wasn't opening automatically on the bank sites), now I even can't use it at all, because it doesn't support Opera... So popular browser isn't supported. Shame on you, ESET. The idea of Banking protection in ESET is good, I mean it works nice in theory (no fancy browsers like Avast Safe Zone or Bitdefender Safepay) but... It doesn't matter when it doesn't work as it should.

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Banking and Payment Protection works for my bank when I use the shortcut placed on my PC desktop during Eset install and from the link in the Win 10 program list.

It does not work when I add my bank's URL at Setup>Security Tools. Then I get a blank page at my bank's logon screen.

B&PP does work with the PayPal URL added at Setup>Tools, so I presume there is something odd with my bank.

I've pinned the B&PP shortcut to my task bar and use that when I need to access my bank.

 

 I'm using ESET v10 and my browser is Firefox 49

My experience with BB&P has been the same for previous versions of ESET and Firefox.

 

 

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OPP works fine as log as you do what this Eset KB article recommends and set IE11 as your default browser: hxxp://support.eset.com/KB5657/?locale=en_EN&segment=home . In fact in this mode, it works fine with MS Edge although the article states Edge is not officially supported. OPP opens the default set browser in a protected session.

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Firefox has been my default browser for quite a long while and I have no interest in going to IE of any vintage for the sake of BP&P.

Running the B&PP as outlined in my previous post does open Firefox in a protected session.

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GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

Edited by TomFace
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GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

 

It's not available yet.

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GreyGhost, on 11 Nov 2016 - 10:33 PM, said:GreyGhost, on 11 Nov 2016 - 10:33 PM, said:

 

TomFace, on 11 Nov 2016 - 10:20 PM, said:TomFace, on 11 Nov 2016 - 10:20 PM, said:

 

GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

 

It's not available yet.

 

My misunderstanding. I thought by Fer's post it was available now.

Edited by TomFace
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  • Administrators

 

 

GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

 

It's not available yet.

 

 

V9.0.408 is indeed available. Check for product updates in the Update pane and upgrade to that latest version should be offered.

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In the event of issues with Banking and payment protection, we need to know:

1, What operating system/platform you use. In case of Windows 10, also the build number is important.

2, What ESET product / version you use. We'd recommend trying to upgrade to the latest one available as the issue might have been fixed in the mean time.

3, What browser and its version / platform you use.

4, The version of the installed Banking and payment protection module. Try switching to pre-release update servers to confirm or deny that the issue persists with the very latest module.

5, The exact url that doesn't open automatically in a secure browser. Ideally provide step-by-step instructions how to reproduce it on our end.

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GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

 

It's not available yet.

 

 

V9.0.408 is indeed available. Check for product updates in the Update pane and upgrade to that latest version should be offered.

 

I tried that . I get message " Installed version 10.0.369.0 is up to date." Running Smart Security, Windows 10 .

Edited by GreyGhost
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GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:GreyGhost, on 11 Nov 2016 - 10:15 PM, said:

For now, yes . It doesn't work in Chrome. I posted a comment  in this forum that it doesn't work properly and received no

answer from Eset.

Have you tried it since the update? (I do not use Chrome)

 

https://forum.eset.com/topic/10075-eset-smart-security-version-90408-in-product-upgrade-has-been-released/?p=52066

 

I'm running version 10.  When will a working version be available for version 10 using program update?

Thanks.

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