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Posolsvetla

ESET Staff
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Kudos

  1. Upvote
    Posolsvetla received kudos from Peter Randziak in Sources of Web Control categories in Endpoint Security   
    In most cases only domain is sent, but the whole URL can be sent as well. The URL part after ? or # is not sent.
    Currently the URL can be quite easily read from the request, however these days we are in the process of releasing a new functionality for the encryption of these requests. The process should be finished in November if no blocking issues emerge.
    The URLs are not kept at our servers at all.
  2. Upvote
    Posolsvetla received kudos from NewbyUser in Certificate Issues for Firefox 74.0 64bit   
    The issue is fixed in the Internet protection module version 1396; currently it is available on pre-release update servers.
  3. Upvote
    Posolsvetla received kudos from Vojta in NOD32 modifies Javascript files   
    We were able to reproduce the issue and obtained the log files which confirm the bogus data are added by our product.
  4. Upvote
    Posolsvetla received kudos from FRiC in ESMC blocked by ESET Endpoint   
    This issue is fixed in the Internet protection module version 1382, which is currently in testing.
    You will be able to remove https://esmc from the whitelist when it's released for your product version(s).
  5. Upvote
    Posolsvetla received kudos from paul.f in White list not working on AnyDesk's domain.   
    As I expected, this is a known issue. It's already fixed in the Internet protection module version 1382, which is currently in testing.
    Unfortunately it will take some time until it's released for your version of ESET Endpoint Antivirus. The fixed module will download automatically then.
    Until that time, you can keep using the value of 443 for Ports used by HTTPS protocol; alternatively, you can try the less invasive change of the default value with the value of "443, 0-79, 81-65535" or "443, 0-79, 81-6567, 6569-65535"
  6. Upvote
    Posolsvetla received kudos from paul.f in White list not working on AnyDesk's domain.   
    This seems like an issue we are already aware of.
    Please proceed as described here: https://support.eset.com/kb7272/ , but please enable Protocol filtering advanced logging as well. Don't forget to disable logging before Part II.
    Then please send me the created logs via PM.
    Then, you can try if changing this setting makes any difference:
    F5 -> Web and email -> Web access protection -> Web protocols -> Ports used by HTTPS protocol
    Change the current value (I expect there is 443, 0-65535) to 443.
    We don't need any logs from the state when the setting is changed, at least for now.
    Thanks.
  7. Upvote
    Posolsvetla received kudos from heyyahblah in Notifications have disappeared?   
    The notifications are not shown anymore, if our blocking web page is shown directly in a web browser.
    Those notifications are redundant in such cases. It involves anti-phishing and PUA protection, to name a few cases.
  8. Upvote
    Posolsvetla received kudos from fabioquadros_ in Firewall: An application has been modified and is now trying to communicate with the network.   
    This issue should be fixed by the Firewall module version 1391.1
    Expected release on Pre-release update channel is the next week.
    The issue is triggered by the update of the program.
    If you clicked to keep the rule button in the dialog, the dialog should not show anymore.
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