Arakasi

Rugk makes good and correct points. In addition, Nod32 should not be run on windows server. File security is what you should be using, because it is preconfigured by ESET for a server, and to exclude important services servers use, right away by default. Please let us know if you need assistance making the switch.

Hello, Thanks for returning and giving a deserving company another chance to keep you protected. Feel free to browse the forums and touch on any recent topics, you feel you could add to, or compliment. Welcome to the forums ~

Happy New Year !

There are 6mo trials and 12, in addition to the 3, respectively. Remember the vip cards ? lol

You could try a port forwarding effect, but i am unsure if it would work. Not mentioning how slow it could be... It would be best that clients outside or not in the office, query ESET servers for definitions, and then back to locally when they return to the office. The clients or endpoints can have 2 profiles for updates. 1 profile with local 1 profile for outside office hitting ESET servers. They may just have to switch the profile when they leave or you can schedule a policy update on the days you know they are leaving. If they leave the office sporadically, it will be up to them to change the profile. Or you can put multiple servers in the update list. For the first server, que locally, for the second que eset servers, and this might work for those outside the office with no management or user interaction needed. Keep in mind if the endpoints or clients outside the office are queing ESET servers, the username and password must be entered into the client or into the policy.

I imagine they will. Thanks for posting and giving feedback.

One thing to add from the manual is that it recommends using ms sql but that seems to be only if large networks, how many clients will be used ? express is recommended for less then 5000, also express is installed by default and is part of the install package. Proxy installation - windows....... is the same as Remote Admin Proxy I would assume that msi contains the apache http proxy inside.

I would recommend, going to page 34 in the manual, and starting from there going down. It even lists prerequisites, A Db server already installed and conf, etc Foneil do we have a KB already for ERA 6 mirror replacement instructions by proxy if we lost it after verison 5 ? Maybe Tomas can provide a breakdown or step by step. Continue to check back.

Hi, When you say this ... What exactly do you mean ? These are the directions i am looking at : Open ApacheHttp.zip and extract the files to C:\program files\apachehttpproxy Do you get that prompt after "httpd.exe -k install -n Apachehttpproxy" from the command prompt ?

Answer is yes. You can actually input the lic file and the username/password into a policy and all the clients will have the credentials for ESET entered into themselves and the setting for Choose best server, will allow the clients to go to ESET servers, hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN332

Hi Larry, just an FYI hxxp://www.flight1.com - This is not a secure website. If it were secure it would be like this https://www.flight1.com and if you go to the web server or site on port 443, it tells you its not an encrypted sight. You can still get malware and viruses from secure sites, secure only means the connection between you and the website is encrypted and theoretically or mostly no one can intercept your traffic to and fro. For your activation problem, what you could do is have a moderator here check your license for validity. If it is not a valid license, then you have to purchase or if you already did through ESET Thailand, then you have to receive support from them or the distributor/partner/sales person who you bought from. ESET's headquarters are located in Slovakia and USA. There are 5 other offices in different regions and contact info here : hxxp://www.eset.com/int/about/contact/ Here is all partners / distributors , areas : hxxp://www.eset.com/int/partners/find/ If you did not purchase through the main website, whichever partner you bought from has to provide support for you. You can't phone an office in another country and get support, unless you purchased from that region. However you could always receive support from the main offices if your license is valid. There have been times when licenses have been invalid, or wrongly sold, or even mistakes where partners were not given authentic licenses. They usually lose their partnership or are dealt with accordingly once recognized. As far as these support forums go, we are here for anyone using ESET products in any country, but its free help, and there is only so much we can do unless you are in our area as well. As a partner myself, I could help with license issues if you lived in the south central area of the US, no where else am i allowed to support with license issues etc, i have to defer to a moderator or someone in your area also ! Hope you get everything resolved. The most help i could give is maybe a trial for your frustrations. If i were you, Protecting your PC is paramount, and i would uninstall ESET that won't activate, and reinstall with a new download Trial for now so you get the full protection at least till this is sorted out, respectively ! When reinstalling just choose trial. You will have a 100% activated product and fully functional. Regards

Thanks foneil !!

Here is the v6 manual hxxp://download.eset.com/manuals/eset_era_6_userguide_enu.pdf Page 9 Discusses the proxy Page 34 Proxy server component install Page 39 HTTP proxy install

With Endpoints it works like the same as if you did this with File Security. See attached picture I as well am still using version 5 and the mirror was created on several of my networks using the feature in ERA5.

Laptops and devices that leave your LAN, will not receive updates if you have the mentioned cache setup, or a mirror for that matter, as the Local IP of your server is what goes in the clients. However for all the clients that leave the premise and are abroad, you can set a policy for those to update server = [autoselect] and when they leave or go offsite they will get updates from ESET servers. When they return you can change their policy or settings back to the local server IP to begin receiving updates locally instead of leaving the dmz and going in/out as internet traffic.

Hello again reviewed below:

Hello, In-case you were unable to submit the log per instructions. I took the opportunity to go through it really quick. My response following will detail everything i would double check on my own machine if found. I advise against solely taking my advice, and wait for an ESET moderator or employee to review as well, and make sure there is not more. They are the experts, they are the ones who developed Sysinspector. I defer to them on any questions related.

Root can also be called the most parent directory of a drive or system/OS file system.

Thanks for clarification !

Did you check the server was listening and allowing ports for rdp after the install ? Are you using port 3389 ? So your port forwarding on your router from outside your dmz is not working after installing file security ? hmmm

Can create EAV trials, NFR trials, and EAV trials.

Yes partners can create trial licenses if you need one. Depending on what region your in, if your looking at the home products i would let you trial 1 maybe 2 for 1 month. It to me is enough to experience on 1 computer, the goal is to see if its a good product and good fit for you. In the business side of things you get a lot more options, like trial for 10 workstations with Era and file security for 1 or 2 months. There is a lot of license misuse in the past, and ESET has started to implement measues to combat this misuse of trials etc. Partners and distributors, while the goal is to bring in more people to try and use ESET products, we have rules in place, but are to do what we can within reason to bring in legitimate customers.

Hello, I am not sure File security protects on the network level, or blocks connections; however, a good question to ask is, have you enabled protocol filtering in the advanced setup?

If its compressed it will not be 550 mb memory dumps compress at like 200-300% So if it were 550mb it would compress down to like 25mb or less, i dont know the algorithm, but thats how it works. Take the .DMP file and zip it using 7zip or winzip.

Hello Charli I have to agree halfway, Yes Norton is unfortunate, and if you have ever met the guy, he is not the professional type. If i had to choose a 3rd party for ESET i would choose SOS online backup, which is the same one Malwarebytes uses. I currently have a yearly subscription. However i do have to state that Norton has an awesome research team, and their business, and enterprise areas of Norton are top notch. Altiris is a very good deployment and management software, Norton security software usually catches majority of threats. The side of Norton i am not to fond of is their home products and related. ESET usually benefits more with 3rd party and partnerships, so if they develop their own backup software, and build their own data center for hosting, it will be long long into the future before that happens, because they concentrate most of their efforts on their software, security research, and support, rather than adding additional software and resources onto their plate.