8.0.319.1 For years everything was ok and memory leak come !

[bitonio6 3]

Hello, i know more, now about memory leak... But i dont understand why that's append now ?

 

With that it's ok:

 

Base des signatures de virus: 13348 (20160417)

Module de réponse rapide: 7864 (20160417)

Module de mise à jour: 1062 (20151228)

Module d'analyse antivirus et antispyware: 1482 (20160330)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1094 (20160119)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1010 (20150806)

Module de prise en charge de la traduction: 1454 (20160212)

Module de prise en charge HIPS: 1222 (20160331)

Module de protection Internet: 1173.16 (20160318)

Module de base de données: 1078 (20160301)

Module de communication LiveGrid: 1017 (20140415)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1132 (20160415)

 

With that, it's not ok anymore 

Base des signatures de virus: 13351 (20160418)

Module de réponse rapide: 7867 (20160418)

Module de mise à jour: 1062 (20151228)

Module d'analyse antivirus et antispyware: 1482 (20160330)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1094 (20160119)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1010 (20150806)

Module de prise en charge de la traduction: 1454 (20160212)

Module de prise en charge HIPS: 1222 (20160331)

Module de protection Internet: 1226.26 (20160405)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1017 (20140415)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1132 (20160415)

 

How i can change the Internet protection module ? 

And how can i recognize the right file ? 

 

It's there no ?

 

"C:\Documents and Settings\All Users\Application Data\ESET\ESET NOD32 Antivirus\updfiles"

 

Hope find a solution soon and keep NOD32 for antivirus... I use NOD32 since 2005 !!! 

 

 

[Marcos 4,935]

It's not possible to change modules; you can only switch between release and pre-release updates to get the very latest version of modules.

Please elaborate more on the memory leak issue. How much RAM do you see allocated by ekrn.exe when a memory leak occurs?

[bitonio6 3]

hxxp://i.imgbox.com/bveZjH4c.png

 

We cant post any image here ? 

So i found what is the name of the "internet protection module" = em19_32

About my memory problem, you can see here -> hxxp://i.imgbox.com/TQVhZuRO.png

Edited April 18, 2016 by bitonio6

[bitonio6 3]

My problem is, since that new module, the memory never does not stop growing ! 

 

And i need to reboot when it is too high

[bitonio6 3]

Base des signatures de virus: 13368 (20160421)

Module de réponse rapide: 7885 (20160421)

Module de mise à jour: 1062 (20151228)

Module d'analyse antivirus et antispyware: 1482 (20160330)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1094 (20160119)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1010 (20150806)

Module de prise en charge de la traduction: 1464 (20160315)

Module de prise en charge HIPS: 1222 (20160331)

Module de protection Internet: 1226.29 (20160408)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1017 (20140415)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1136 (20160420)

 

Since this one, i dont know if it worth or equal... 

 

How much RAM do you see allocated by ekrn.exe when a memory leak occurs?

How much = it can use ALL and bring me to BSOD !!!

[bitonio6 3]

With that

 

Base des signatures de virus: 13368P (20160421)

Module de réponse rapide: 7885 (20160421)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1483 (20160418)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1095 (20160310)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1476 (20160419)

Module de prise en charge HIPS: 1223 (20160419)

Module de protection Internet: 1226.31 (20160415)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1136P (20160420)

 

No change also...     

[bitonio6 3]

Still no change...

 

Base des signatures de virus: 13374P (20160422)

Module de réponse rapide: 7891 (20160422)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1483 (20160418)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1095 (20160310)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1476 (20160419)

Module de prise en charge HIPS: 1223 (20160419)

Module de protection Internet: 1250 (20160418)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1136P (20160420)

 

What is nice, is more you use VM, more you risk to kill the HDD !!! 

[bitonio6 3]

Look a little bit better...

 

Base des signatures de virus: 13376P (20160422)

Module de réponse rapide: 7893 (20160422)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1483 (20160418)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1095 (20160310)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1479 (20160422)

Module de prise en charge HIPS: 1223 (20160419)

Module de protection Internet: 1226.33 (20160422)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1137P (20160422)

 

I downloaded for 1.86GB and EKRN.EXE use 722MB RAM and also 722MB MV 

Edited April 22, 2016 by bitonio6

[SweX 871]

722mb is not even near where it should be at.

 

The leak is a known issue. It seems to affects some user but not all. See the following 2 previous threads about it.

 

https://forum.eset.com/topic/6317-eset-smart-security-9-memory-leak/

https://forum.eset.com/topic/7487-seems-like-a-memory-leak/

 

If you can, then follow these instructions to create a full memory dump.

hxxp://support.eset.com/kb380/

[bitonio6 3]

i change nothing in my computer between when everything worked fine and after this update who change my computer !

 

Base des signatures de virus: 13382P (20160423)

Module de réponse rapide: 7900 (20160423)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1483 (20160418)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1248 (20160329)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1095 (20160310)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1479 (20160422)

Module de prise en charge HIPS: 1223 (20160419)

Module de protection Internet: 1226.33 (20160422)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1001 (20160310)

Module de protection réseau: 1137P (20160422)

 

Finally this info is incomplete, because module have revision, that's mean you have 1226,33 but revision 1333 and the next have the same name 1226.33 but revision 1545 !

 

No change after all these update of this module called "Protoscan module" !

 

Im bored, because now, it's impossible to download a full HD movie, i need to reboot my computer 2-3 times ! 

 

   

[bitonio6 3]

From the 17th of april i have this problem and nothing change since ! 

 

What can i do to help to find a solution ? 

[bitonio6 3]

It's not possible to change modules; you can only switch between release and pre-release updates to get the very latest version of modules.

Please elaborate more on the memory leak issue. How much RAM do you see allocated by ekrn.exe when a memory leak occurs?

i answered to you

About my memory problem, you can see here -> hxxp://i.imgbox.com/TQVhZuRO.png

But the consumption of the RAM and Virtual memory is infinite !

More i downlad data more NOD32 consume RAM and VM !!!

[SweX 871]

What can i do to help to find a solution ? 

This is what you can do: hxxp://support.eset.com/kb380/

The memory dump can help ESET find and fix the problem.

 

But let ekrn.exe's ram usage grow to let's say at least 500mb+ before you create the dump, the higher the usage is the better.

 

When done, you compress it and uploaded the dump to a safe location and share the download link with someone from ESET, by PM here on the forum with a moderator like Marcos for example.

[xapim 0]

Hi im using 8.0.319.0 on xp pro sp3 and im having the same issue ekrn.exe is using from 600mb to 1300mb ram after i reboot goes back to normal but as i keep my laptop on 24/7 after 1 or 2 days goes back to high memory usage and u all know xp only recognozes 2.93gb of my 8gb of ram so the os becomes slow as hell impossible even to open a browser

[Marcos 4,935]

Please create a dump of ekrn.exe, compress it, upload it to a safe location and pm me the download link. Enclose the output from ESET Log Collector (hxxp://support.eset.com/kb3466/) as well.

[bitonio6 3]

With this one, was a little bit better... 

 

Base des signatures de virus: 13440P (20160505)

Module de réponse rapide: 7965 (20160505)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1484 (20160503)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1249 (20160425)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1096 (20160401)

Module ESET SysInspector: 1257 (20151113)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1479 (20160422)

Module de prise en charge HIPS: 1223 (20160419)

Module de protection Internet: 1251 (20160503)

Module de base de données: 1080 (20160405)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1002 (20160401)

Module de protection réseau: 1146P (20160504)

 

But with this one, it's worth ! 

 

Base des signatures de virus: 13470P (20160511)

Module de réponse rapide: 7996 (20160511)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1484 (20160503)

Module d'heuristique avancée: 1168 (20160304)

Module de prise en charge d'archives: 1249 (20160425)

Module de nettoyage: 1120 (20160401)

Module Anti-Stealth: 1096 (20160401)

Module ESET SysInspector: 1259 (20160406)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1485 (20160510)

Module de prise en charge HIPS: 1225 (20160504)

Module de protection Internet: 1252 (20160509)

Module de base de données: 1081 (20160426)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1002 (20160401)

Module de protection réseau: 1152P (20160510)

[evvivame 0]

Hi,

Since a few day ago: same issue : used RAM more than 1,0 GB

My last change:

increase frequency of the signature from 60 sec to 300 sec...

 

Up this moment:  RAM used (only) 300Mb.....I hope....

 

 

[evvivame 0]

Hi,

Since a few day ago: same issue : used RAM more than 1,0 GB

My last change:

increase frequency of the signature from 60 sec to 300 sec...

 

Up this moment:  RAM used (only) 300Mb.....I hope....

Not solved !!

 

 

SOLVED WITH:

 

hxxp://support.eset.com/kb3415/?&page=content&id=SOLN3415&actp=search&viewlocale=en_US&searchid=1414360539153

 

Now the Working set private < 150

 

The systems are W7 x32 and XP x32

 

p.s. yes I'm happy but i don't  kow  what ,EXACTLY, happened with this option (pre-release update)

Edited June 11, 2016 by evvivame

[esetnod32@rocketship1.biz 0]

Recently I've noticed the same problem on my win xp system. After a reboot, it's using 116 meg working set, 208 virtual size (I use sysinternals procexp to monitor). AFter a few days w/o rebooting, it's about 300 meg working set with virtual memory at about 500 meg. Every so often I go a week w/o rebooting and the last time I was running low on memory, it said it was using 500 meg working set and nearly 1 gig virtual memory.

 

I find just rebooting every few days is the answer. This is my main system, where I have 3 1080p  monitors and lots of hard drives. I've built a new system running windows 10 that has 16 gigs of ram and it's so fast I can use vnc on one monitor (from xp) where I now run firefox (another memory hog) on this  win 10 system. Eventually I'll get all my programs ported to win10 and just use the built in virus program. I saw the post on how to try to fix this problem with beta updates etc. but I'm not going to mess with that. I'll just reboot every few days.

 

But it was good to see I'm not alone on this.

Edited May 25, 2016 by esetnod32@rocketship1.biz

[Marcos 4,935]

On Windows XP, this is caused by a bug described in hxxp://www.crystalclearsoftware.com/soc/coroutine/coroutine/fibers.html. We'll try to find a workaround for it.

[bitonio6 3]

I play with that 

 

Base des signatures de virus: 13564P (20160529)

Module de réponse rapide: 8096 (20160529)

Module de mise à jour: 1064 (20160324)

Module d'analyse antivirus et antispyware: 1485 (20160516)

Module d'heuristique avancée: 1170 (20160425)

Module de prise en charge d'archives: 1249 (20160425)

Module de nettoyage: 1122 (20160512)

Module Anti-Stealth: 1097 (20160520)

Module ESET SysInspector: 1259 (20160406)

Module de protection des fichiers systèmes en temps réel: 1012 (20151124)

Module de prise en charge de la traduction: 1490 (20160526)

Module de prise en charge HIPS: 1229 (20160524)

Module de protection Internet: 1253 (20160512)

Module de base de données: 1081 (20160426)

Module de communication LiveGrid: 1021 (20160310)

Module d'outil de nettoyage spécialisé: 1012 (20160405)

Module de détection et de nettoyage de rootkits: 1003 (20160508)

Module de protection réseau: 1169P (20160526)

 

And no change, i need to reboot when it pass 500Mo of Memory and VM ... 

 

[bitonio6 3]

On Windows XP, this is caused by a bug described in hxxp://www.crystalclearsoftware.com/soc/coroutine/coroutine/fibers.html. We'll try to find a workaround for it.

 

Like i said, i changed nothing, i put the last version 8, and everything was ok before an update of the internet module of Nod32 

[Marcos 4,935]

 

On Windows XP, this is caused by a bug described in hxxp://www.crystalclearsoftware.com/soc/coroutine/coroutine/fibers.html. We'll try to find a workaround for it.

 

Like i said, i changed nothing, i put the last version 8, and everything was ok before an update of the internet module of Nod32 

 

 

That could be because v9 has SSL scanning enabled by default while older versions had it disabled. Does a memory leak occur If you enable SSL scanning in v8?

[KALMUSI 0]

I have version 7.0.325.1 running on XP.  As I am browsing and downloading files, or streaming TWC-TV, the memory used by ekrn,exe grows until it exceeds 1 to 1.5 GB.  I do not reboot daily, so eventually the Virus Definition update fails with a "fatal error."  A reboot restarts ekrn.exe at about 130 MB.

 

Is this going to be fixed and an update issued to V7?

 

I was told by ESET support that when running XP, the highest version recommended is V7.

 

I have a Windows 7 box running V8 (8.0.312.0) that shows the same memory usage growth behavior.  Will there be a fix for this as well?

 

I have been a loyal customer, renewing my license for over ten years and recommending ESET professionally and personally.  I will have to consider dropping ESET if this issue is not resolved.

 

Other posts have observed that this problem has come and gone as the software has been updated.  I have never had this issue before about six months ago.  I have always browsed and downloaded and very rarely reboot.

 

Please fix this problem.

[bitonio6 3]

With the version 1254 of the internet module, the problem look like fixed !!!