ShaneDT 13 Posted April 1, 2016 Share Posted April 1, 2016 Maybe I'm missing something, but it seems to me the threat reporting in ERA is next to useless. OK so it tells me a computer at a certain time experienced a threat, it generally tells me the virus name, but that's about it. I want to know what the folder path and file name were. I want to know what process triggered the alert. I don't want to have to go to the client to find out this information. Also looking at a Firewall / Web Threat Detection on one of my customers ERA servers. Again other than the time and computer, that's all the info I'm given. How about what browser, what website, what type of threat, was it an exe or some other form of code. All this information should be easily accessible in ERA without having to click through multiple site pages or menus and without having to go look on the actual client. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted April 1, 2016 Administrators Share Posted April 1, 2016 It's possible to have a dashboard like this: Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted April 1, 2016 ESET Staff Share Posted April 1, 2016 If customer is using ERA 6.3, it is possible to view the "threat details", where more information is provided: Link to comment Share on other sites More sharing options...
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