Eset NOD32 antivirus 9.0.318.0 loads sporatically at startup

[Alith J 1]

I have Windows 7 SP1 and AV version 9.0.318.0

 

I have noticed that I have an issue with the AV not loading at startup. I have disabled all unnecessary items at startup and am still having this issue.

Any suggestions on how to address this issue?

[Marcos 5,074]

Do you mean that ekrn.exe is not listed among running processes?

[Alith J 1]

I can check next time. I just know that it isn't in the notification area (systray). Is that what that exe is for?

[Marcos 5,074]

No. Ekrn.exe does not have any gui; it's the process that is responsible for protecting your computer. It's egui.exe which is responsible for displaying GUI. If there's no icon in the system tray, are you able to open gui from the Start menu?

[Alith J 1]

Next time it doesn't load I'll check Marcos. Thanks for your reply I appreciate the help with this. This AM it loaded okay.

Edited November 30, 2015 by Alith J

[spotter4me 2]

No. Ekrn.exe does not have any gui; it's the process that is responsible for protecting your computer. It's egui.exe which is responsible for displaying GUI. If there's no icon in the system tray, are you able to open gui from the Start menu?

Hello Marcos:

 

I am having the same problem. EGUI.exe does not load right away at startup with Windows 7 64 Bit. Ekrn.exe is running though.

 

It does eventually startup, but many minutes later.

Edited December 13, 2015 by spotter4me

[spotter4me 2]

 

No. Ekrn.exe does not have any gui; it's the process that is responsible for protecting your computer. It's egui.exe which is responsible for displaying GUI. If there's no icon in the system tray, are you able to open gui from the Start menu?

Hello Marcos:

 

I am having the same problem. EGUI.exe does not load right away at startup with Windows 7 64 Bit. Ekrn.exe is running though.

 

It does eventually startup, but many minutes later.

 

Well...............interestingly after just upgrading to latest version 9.0.349.0, EGUI.exe now loads properly at startup, and the NOD32 icon now immediately appears on my Windows 7 taskbar.

Edited December 23, 2015 by spotter4me