HSW 9 Posted October 22, 2015 Share Posted October 22, 2015 Hi, we have activate device control (+logging informations) and want to see this in the ERAS Webconsole. What we must Setup, that the logs will send to eras and will be visible in reports? The logging to devctrllog.txt is working but no informations about this on the Server. We setup the agent to send logs "warning" to the server and setup a profil in the devicecontrol this warn, when you connect a USB device. Should we must change the setup of the agent from warning to other status? thx for help Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted October 23, 2015 ESET Moderators Share Posted October 23, 2015 Hi, on top of setting the log to have the "warning" verbosity, you also need to have a report template created that will ask for that data, only then it will be transferred to ERA. Link to comment Share on other sites More sharing options...
HSW 9 Posted October 23, 2015 Author Share Posted October 23, 2015 (edited) Hi ThomasP i try both: logging "warning" and logging "informations" + Setup 2 different Report templates. (device control.user, device control.device, device control.manufacturer .... and so on) I Setup the log under policies for remote Administrator and for the Client Antivir is this correct? Can you exactly describe where we have to Setup this? thx edit: when i look in the table of the eras database/devicecontrol, there are no entrys so i think its a logging "problem" Edited October 23, 2015 by HSW Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted October 23, 2015 ESET Moderators Share Posted October 23, 2015 The logging verbosity of the Device Control rule needs to be set for the Endpoint client and the policy needs to be applied correctly (you can check in the client's details in ERA, or look at the settings directly on the client). Link to comment Share on other sites More sharing options...
HSW 9 Posted October 23, 2015 Author Share Posted October 23, 2015 (edited) You mean this? If not PLEASE the exactly path/option The policys are all applied. (checked in ERAS and on the Clients) Edited October 23, 2015 by HSW Link to comment Share on other sites More sharing options...
ESET Moderators Solution TomasP 318 Posted October 26, 2015 ESET Moderators Solution Share Posted October 26, 2015 Hello, the logging verbosity of the Device Control rule needs to be set in the rule itself - in the "Edit rule" dialog, there is Logging severity, set to "Always" in your screenshot. It is here you need to change it. Link to comment Share on other sites More sharing options...
HSW 9 Posted October 28, 2015 Author Share Posted October 28, 2015 I Setup it from informations to warnings and it works. Big thanks! Link to comment Share on other sites More sharing options...
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