ShivamKrishn 0 Posted October 18, 2015 Posted October 18, 2015 Network protection in eset smart security version 9 is not activated ! If i activate it manually then home screen shows its not active
Administrators Marcos 5,733 Posted October 18, 2015 Administrators Posted October 18, 2015 What error do you get if you try to enable personal firewall manually?
ShivamKrishn 0 Posted October 18, 2015 Author Posted October 18, 2015 its still remain greyed or in red color ! home page always shows its inactive
ShivamKrishn 0 Posted October 18, 2015 Author Posted October 18, 2015 I dont know what the hell is going on ! if in settings firewall option is disabled there will be no notification of disabled firwall in home page if i enable it suddenly a red notification comes that its disabled ?? attaching screeshot
krako 0 Posted October 18, 2015 Posted October 18, 2015 (edited) What error do you get if you try to enable personal firewall manually? Same here "enable" is not offered, just "disable completely". Edited October 18, 2015 by krako
ESET Insiders stackz 126 Posted October 18, 2015 ESET Insiders Posted October 18, 2015 Have you tried doing a repair of the installation? You can either go to Control Panel ->Programs and Features and select ESS or from the complete start menu, under ESET click Uninstall, then follow the prompts and select Repair.
ESET Insiders stackz 126 Posted October 18, 2015 ESET Insiders Posted October 18, 2015 (edited) Have you tried a complete uninstall using the ESET uninstall tool from safe mode, then install? Edited October 18, 2015 by stackz
Darcanis 0 Posted October 18, 2015 Posted October 18, 2015 I have the exact same issue... Installed V9 on Windows 10 ver 10565 knowing HIPS would not work however was surprised to see the Firewall would not work at all and Web protection also would not work. Uninstalled, rebooted, reinstalled, rebooted, same issue... Repeat process a several more times.. Sometimes web protection worked, but firewall and everything else under "Network Protection" would not work. At first V9 would tell me "Personal firewall is not functional" and that I had to reinstall. Then after a few reinstalls it would say firewall service would not start. Never did get it working. Gave up and reinstalled V8 and all is fine again except HIPS which is normal for fast ring builds... License expires next month and new licenses follow the new key format so this could be a issue for when I buy another 3 pack of Smart Security for my computers.
ShivamKrishn 0 Posted October 18, 2015 Author Posted October 18, 2015 Version 9 has a bug. Reinstallation did not help
krako 0 Posted October 18, 2015 Posted October 18, 2015 Have you tried doing a repair of the installation? You can either go to Control Panel ->Programs and Features and select ESS or from the complete start menu, under ESET click Uninstall, then follow the prompts and select Repair. repair - new install - remover an new install ... nothing helps.
ShivamKrishn 0 Posted October 18, 2015 Author Posted October 18, 2015 has anyone noticed ? eset smart security 9 has increased boot timing in windows 10?
Administrators Marcos 5,733 Posted October 19, 2015 Administrators Posted October 19, 2015 Please run a command prompt with elevated administrator rights, run the following commands and post the output here: sc query epfw sc query epfwwfp sc query epfwlwf
ShivamKrishn 0 Posted October 19, 2015 Author Posted October 19, 2015 After ur commands see this ,it did not help by the way
Schonverot 0 Posted October 22, 2015 Posted October 22, 2015 My solution : https://forum.eset.com/topic/6340-the-firewall-turned-off-automatically/?hl=firewall
Administrators Marcos 5,733 Posted November 1, 2015 Administrators Posted November 1, 2015 ShivamKrishn, please check your personal messages. I've sent you one with instructions how to create logs and a dump that should help us figure out the cause of the issue.
ShivamKrishn 0 Posted November 2, 2015 Author Posted November 2, 2015 yes bro i did not notice any message ,i got it . I will respond to your message soonest as possible . Thanks a ton Kudos
Niladro Jibon 0 Posted December 7, 2016 Posted December 7, 2016 Network Protection is not active/The firewall turned off automatically!-------------------------------SOLVED---------------------------------------------------see the details : https://youtu.be/WOmt-yn9nK8 or, =============================go to Control Panel ->Programs and Features and select ESSorfrom the complete start menu,under ESET click Uninstall,then follow the prompts and select Repair.
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