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Posted

Hi,

 

I am having the issue with cannot push install Endpoint Security 6 from ERAS6 which there have no issue with push install remote agent and uninstall older AV. But it failed when install the ESET AV itself.

 

Please advise.

 

 

  • Administrators
Posted

Are you able to install EES v6 locally? It this fails then there's no reason to troubleshoot remote install.

Posted

Hi,

 

No any issue with local install. Just push install failed.

  • Administrators
Posted

Could you please check the agent trace log C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\trace.log for more details about the install failure?

Posted

Im getting this error from the tracelog.

 

Software installation failed: GetFile: Failed to process HTTP request (status: 20019)

  • 2 months later...
Posted

Hello Guys

 

Have you resolved the above issue ? I am getting the same error on my clients Fresh installed server.

 

"Error while getting online installers: GetFile: Failed to process HTTP request (status: 20019)"
 

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