Blackmotionpictures 0 Posted Thursday at 09:50 PM Share Posted Thursday at 09:50 PM Good Evening, Google Play is showing I have valid yearly subscription for Mobile Security, paid for couple years now, but in the app it is showing as free, and nothing can be done. I didn't receive any activation codes unfortunately, so I am unable to enter the key. Please help. Regards, Krzysztof Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,158 Posted Thursday at 10:03 PM Administrators Share Posted Thursday at 10:03 PM The freemium version of ESET Mobile Security is activated automatically. The free license is not meant to be added to your ESET HOME account, you add there only subscriptions that you purchase. Quote Link to comment Share on other sites More sharing options...
Blackmotionpictures 0 Posted Friday at 06:38 AM Author Share Posted Friday at 06:38 AM (edited) Hi Marcos, Thank you for the response. So basically paying for it via Google Play doesn't give me any functions that premium subscription has to offer? Edited Friday at 06:39 AM by Blackmotionpictures Spelling Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,158 Posted Friday at 09:01 AM Administrators Share Posted Friday at 09:01 AM Please enter your license key XFxx-xxxx-xxxx-xxxx-xxH6 in the main ESET Mobile Security menu -> Subscriptions -> Enter an activation key. Quote Link to comment Share on other sites More sharing options...
Blackmotionpictures 0 Posted Friday at 09:52 AM Author Share Posted Friday at 09:52 AM 47 minutes ago, Marcos said: Please enter your license key XFxx-xxxx-xxxx-xxxx-xxH6 in the main ESET Mobile Security menu -> Subscriptions -> Enter an activation key. Dear Sir, I mentioned in my previous message that I did not receive any activation code from the beginning, so now, when I tried to paste the one provided by You (I guess that 'x' fields should contain the one, that I did not receive), it shows that it is incorrect. If I misunderstood - my appologies. Would you be so kind and resend, or actually send it for the first time via email connected with my account here/Google Play account? Thank you. Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,158 Posted Friday at 10:19 AM Administrators Solution Share Posted Friday at 10:19 AM I've re-sent your license email to your registration email address kxxxxxxxxxxxxy@gmail.com. Quote Link to comment Share on other sites More sharing options...
Blackmotionpictures 0 Posted Friday at 01:23 PM Author Share Posted Friday at 01:23 PM Much obliged, Marcos, that solved the problem! You are a star! 👏👏👏 Quote Link to comment Share on other sites More sharing options...
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