Microbe 5 Posted April 8 Share Posted April 8 Hi ESET, Question : Is there a way to point to another server, e.g. US or Singapore? Example the Update server is located in Singapore > then once the update server has been update > the modules updates or virus signature from ESET Update server will push to all the client in Australia. On the screenshot below > we tried the steps from https://support.eset.com/en/kb2850-troubleshooting-for-modules-update-failed-message the link and problem still exist, we would like to ask what will be the next steps? do i need to collect logs? Then the affected devices would 25 devices 5 license for ESET Server security 20 license for ESET Endpoint antivirus all of the machine have the similar issue modules update failed. Cheers, Gil Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,079 Posted April 8 Administrators Share Posted April 8 The update servers are located in EU and US. The closest should be selected automatically. Quote Link to comment Share on other sites More sharing options...
Microbe 5 Posted April 8 Author Share Posted April 8 Hi Marcos, I will let them know. Cheers, Gil Quote Link to comment Share on other sites More sharing options...
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