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False positive for website and mail


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Hello ESET team,

I am losing business due to your software's false positive detection on my domain https://benjaminbocquet.fr , and also on my email domain [xxx]@benjaminbocquet.fr

My website was hacked a while ago, but I deleted everything and rebuild a complete new one on a new web hosting provider month ago. My website has been white listed from almost every security company but it seems ESET has not done a new scan.

One of my customers can not access my website and receive all my mail in quarantine . Can you please run a new check and put my domain (website and mail) in your white list ?

Please find below a security test I run to show you the website is safe:
 
Thank you very much,

Best Regards,

Benjamin

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4 hours ago, BenFR said:

false positive detection on my domain https://benjaminbocquet.fr

The domain is detected by 9 other security vendors besides Eset at VirusTotal: https://www.virustotal.com/gui/url/3e2debcb23564992506ed8278d6cd572be29bcd7c8d0436148600dd70f7b0858 . Most detect it as phishing.

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