eornate 4 Posted January 19 Share Posted January 19 Hi everyone, I had the issue with Eset protect server webconsole. My server does not appear option Investigate (Inspect) ( i installed eset inspect server with this Eset server ) It should be that below : How to i can enable this option ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted January 19 Administrators Share Posted January 19 This will require deeper investigation. Please raise a support ticket. Link to comment Share on other sites More sharing options...
alepetpan 1 Posted March 12 Share Posted March 12 Hello, I have the same issue. Did you manage to find a solution? Best, Alexandros Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 12 Administrators Share Posted March 12 Please post information about the version of your ESET PROTECT server (Help -> About). Link to comment Share on other sites More sharing options...
alepetpan 1 Posted March 12 Share Posted March 12 Hello Marcos, Here is the about page Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 12 Administrators Share Posted March 12 Since it's the latest, please raise a support ticket for further troubleshooting of the issue. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted March 20 ESET Staff Share Posted March 20 Not sure what was the results, but generally actions in the context menu are available only in case users has: permisions to perform actions = in this case permission to access inspect console user has access to inspect license there is a inspect connector deployed and operational = i.e. it makes sense to investigate in the inspect [not sure of last one] at least one "alarm" (inspect detection) from this device is available in the console If none of his is the case, previous recommendation to open support ticket should help. Link to comment Share on other sites More sharing options...
alepetpan 1 Posted March 21 Share Posted March 21 Hello, I manage to solve the issue. I had disabled the account that was used on the EI server installation. After re-enabling the account and restarting the server everything is in place. Best, Alexandros Link to comment Share on other sites More sharing options...
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