Juan D 0 Posted December 23, 2023 Share Posted December 23, 2023 (edited) Dear Marcos, Season's greetings! From previous years, I normally purchase an ESET product in a mall here in the Philippines but there are no available stocks this year, so I have purchased an ESET Internet Security thru an unknown online store who sells ESET products (Shopee.com) on Dec 22,2023. The product key was sent to my email address. I have successfully activated the product in my laptop, but I have trouble activating it to other 2 devices because the seller insisted that the product key is for 3 devices. After 24 hours of exploring the new license, I noticed that the "Subscription owner email (in my ESET Home) is different, and I don't recognize this email. The product works as normal as it seems, but I'm concerned about this unrecognized email address. Is it safe to still continue using this product? Can the owner of this product see my online activities, or can he/she hack my device and personal info? Below are the details: Subscription: ESET Internet Security Type: Paid Validity: 11/03/2026 Public ID: 3A9-D5V-69F Subscription owner email: stechsolution90@gmail.com Thank you so much for your help. Merry Christmas and a Prosperous New Year!!! P.S. Please do not post the content of this email. Edited December 24, 2023 by Marcos License key removed Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,085 Posted December 24, 2023 Administrators Solution Share Posted December 24, 2023 I've removed the license key so that there's no sensitive or confidential information. The license is one of several overused licenses that the person has sold to numerous people. As a result, activation won't work for those who attempt to use such license or there's a problem adding it to ESET HOME even if not overused yet. Please ask for a refund and purchase a license from an authorized ESET distributor or reseller via https://www.eset.com. If you purchase a license from an unauthorized seller, e.g. at an online marketplace where anybody can sell goods, you risk that you can fall victim to scam. Link to comment Share on other sites More sharing options...
Juan D 0 Posted December 24, 2023 Author Share Posted December 24, 2023 Thanks heaps, Marcos! Link to comment Share on other sites More sharing options...
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