Dear Marcos,
Season's greetings!
From previous years, I normally purchase an ESET product in a mall here in the Philippines but there are no available stocks this year, so I have purchased an ESET Internet Security thru an unknown online store who sells ESET products (Shopee.com) on Dec 22,2023. The product key was sent to my email address.
I have successfully activated the product in my laptop, but I have trouble activating it to other 2 devices because the seller insisted that the product key is for 3 devices. After 24 hours of exploring the new license, I noticed that the "Subscription owner email (in my ESET Home) is different, and I don't recognize this email.
The product works as normal as it seems, but I'm concerned about this unrecognized email address. Is it safe to still continue using this product? Can the owner of this product see my online activities, or can he/she hack my device and personal info?
Below are the details:
Subscription: ESET Internet Security
Type: Paid
Validity: 11/03/2026
Public ID: 3A9-D5V-69F
Subscription owner email: stechsolution90@gmail.com
Thank you so much for your help. Merry Christmas and a Prosperous New Year!!!
P.S. Please do not post the content of this email.
