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Bugs in ESET File Reputation ( ESET Live Grid )


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The files have currently "unknown" status in cloud.

Okay, so it's a bug in the ESET client software and in fact they have the correct state in ESET LiveGrid.

But... as they were already recognized as a malware by the scanner it would be better if they would have the "red state", but "unknown" is already a much "better" category for malious files than the green icon.

Edited by rugk
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We'll fix this via a module update soon. The problem manifests only with new files seen by very few users. 

Oh that was quick, chop-chop at ESET! ;)

 

Thanks for the update Marcos.

 

P.S Which module ?

Edited by SweX
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P.S Which module ?

 

Antivirus and antispyware protection module, probably version 1448 :)

 

1448 has been released today.

Edited by SweX
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Antivirus and antispyware protection module, probably version 1448 :)

1448 has been released today.

 

 

Module 1449 was released recently for ESET Cyber Security & ESET Cyber Security Pro, replacing version 1447 (version 1448 was skipped).

Issue no longer occurring, thank you for the fix.  :)

Edited by planet
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Antivirus and antispyware protection module, probably version 1448 :)

1448 has been released today.

 

 

Module 1449 was released recently for ESET Cyber Security & ESET Cyber Security Pro, replacing version 1447 (version 1448 was skipped).

Issue no longer occurring, thank you for the fix.  :)

 

Yep, I guess 1448 was available only for a few days...as I am now at 1449 as well it was released on the 16'th ->  

Antivirus and antispyware scanner module: 1449 (20150116)

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