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ESET update servers cannot be reached

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We  host our own ESET Protect servers. One of our clients called saying their ESET instance kept attempting and failing to update over and over.
He is on 

ESET Endpoint Security 10.1.2050.0 Up-to-date version
ESET Management Agent 9.0.1141.0 Up-to-date version


In the PROTECT dashboard it shows, "Module update has failed" "ESET Update servers cannot be reached" 

His workstation is the only one with this problem, and it just started today. Any idea about what might be causing this ?


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  • Marcos changed the title to ESET update servers cannot be reached
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