Tommy H 0 Posted September 28, 2023 Share Posted September 28, 2023 Hi, We host our own ESET Protect servers. One of our clients called saying their ESET instance kept attempting and failing to update over and over. He is on ESET Endpoint Security 10.1.2050.0 Up-to-date version ESET Management Agent 9.0.1141.0 Up-to-date version In the PROTECT dashboard it shows, "Module update has failed" "ESET Update servers cannot be reached" His workstation is the only one with this problem, and it just started today. Any idea about what might be causing this ? Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,080 Posted September 29, 2023 Administrators Share Posted September 29, 2023 Something is preventing ESET from contacting the update servers. Are you able to open http://91.228.166.13/eset_upd/business/latest/dll/update.ver in a browser on this machine? Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted October 3, 2023 Most Valued Members Share Posted October 3, 2023 Is this a local update server or ESET servers? Link to comment Share on other sites More sharing options...
Recommended Posts