Protect server crash

[katycomputersystems 1]

We backup our database daily. If the Protect server crashes is a database restore all that is needed to get our endpoints back on-line.

Our old server is a Server 2012 running SQL server 2014, would a restore onto a Server 2022 running SQL 2022 work, or would we need to go back in time?

[ewong 8]

Aside for the database, don't forget about the server configuration files.

[katycomputersystems 1]

Thanks - what folders should be backed-up? Is there a knowledgebase article documenting the backup & restore procedures?

[Marcos 5,458]

It should be enough to adhere to the instructions for migration: https://help.eset.com/protect_install/10.1/en-US/migration_same_version.html.

[katycomputersystems 1]

@Marcos, can the certificate export be done via command line to facilitate an automated batch process?

The "different IP address" is confusing me, we use a fqdn to connect to the Protect server, if the IP address changes, but the fqdn stays the same, does that count as an IP address change? 

[Marcos 5,458]

6 minutes ago, katycomputersystems said:

@Marcos, can the certificate export be done via command line to facilitate an automated batch process?

No as far as I know, mainly for security reasons.

Quote

The "different IP address" is confusing me, we use a fqdn to connect to the Protect server, if the IP address changes, but the fqdn stays the same, does that count as an IP address change? 

I think it depends on how the certificates were generated, whether CN contains FQDN or the IP address of the server.

[katycomputersystems 1]

Two of our certificates are unused, is there any reason not to delete unused certs?

 

[Marcos 5,458]

You can't delete certificates, only revocation is possible.

[katycomputersystems 1]

I see, so if we revoke, will it hurt anything? Will they be removed from /era/webconsole/#id=CERTIFICATES ?

 

[Marcos 5,458]

If you revoke unused certificates, it won't hurt anything. Certificates are stored in the database.