katycomputersystems 1 Posted September 16, 2023 Share Posted September 16, 2023 We backup our database daily. If the Protect server crashes is a database restore all that is needed to get our endpoints back on-line. Our old server is a Server 2012 running SQL server 2014, would a restore onto a Server 2022 running SQL 2022 work, or would we need to go back in time? Link to comment Share on other sites More sharing options...
Most Valued Members ewong 8 Posted September 18, 2023 Most Valued Members Share Posted September 18, 2023 Aside for the database, don't forget about the server configuration files. Link to comment Share on other sites More sharing options...
katycomputersystems 1 Posted September 18, 2023 Author Share Posted September 18, 2023 Thanks - what folders should be backed-up? Is there a knowledgebase article documenting the backup & restore procedures? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted September 18, 2023 Administrators Share Posted September 18, 2023 It should be enough to adhere to the instructions for migration: https://help.eset.com/protect_install/10.1/en-US/migration_same_version.html. Link to comment Share on other sites More sharing options...
katycomputersystems 1 Posted September 18, 2023 Author Share Posted September 18, 2023 @Marcos, can the certificate export be done via command line to facilitate an automated batch process? The "different IP address" is confusing me, we use a fqdn to connect to the Protect server, if the IP address changes, but the fqdn stays the same, does that count as an IP address change? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted September 18, 2023 Administrators Share Posted September 18, 2023 6 minutes ago, katycomputersystems said: @Marcos, can the certificate export be done via command line to facilitate an automated batch process? No as far as I know, mainly for security reasons. Quote The "different IP address" is confusing me, we use a fqdn to connect to the Protect server, if the IP address changes, but the fqdn stays the same, does that count as an IP address change? I think it depends on how the certificates were generated, whether CN contains FQDN or the IP address of the server. Link to comment Share on other sites More sharing options...
katycomputersystems 1 Posted September 18, 2023 Author Share Posted September 18, 2023 Two of our certificates are unused, is there any reason not to delete unused certs? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted September 18, 2023 Administrators Share Posted September 18, 2023 You can't delete certificates, only revocation is possible. Link to comment Share on other sites More sharing options...
katycomputersystems 1 Posted September 18, 2023 Author Share Posted September 18, 2023 I see, so if we revoke, will it hurt anything? Will they be removed from /era/webconsole/#id=CERTIFICATES ? Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,189 Posted September 18, 2023 Administrators Solution Share Posted September 18, 2023 If you revoke unused certificates, it won't hurt anything. Certificates are stored in the database. Link to comment Share on other sites More sharing options...
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