Sir Darren 0 Posted August 21, 2023 Share Posted August 21, 2023 Hi there, hope you are able to further assist on this issue. We have several clients whose desktop OS is running Windows 10 Pro and is currently prompted by ESET in regards to the OS version which needs to be updated. Is there a way of bypassing it as we don't intend to upgrade there OS at present - tried looking into the Advanced Setup > Notifications to see if there is an option to disabled which we can't find. Any help would be much appreciated. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,091 Posted August 21, 2023 Administrators Share Posted August 21, 2023 (edited) We recommend installing Windows 10 22H2 update or at least the appropriate KB adding Azure Code Signing support: https://support.microsoft.com/en-gb/topic/kb5022661-windows-support-for-the-azure-code-signing-program-4b505a31-fa1e-4ea6-85dd-6630229e8ef4. Edited September 6, 2023 by Marcos Link amended Link to comment Share on other sites More sharing options...
Sir Darren 0 Posted August 21, 2023 Author Share Posted August 21, 2023 Thanks for reply Marcos, I know that's the recommended option set by ESET, but say if the client doesn't want to update there Windows 10 Pro to a later version surely they must be a way to disabled the notification. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,091 Posted August 21, 2023 Administrators Share Posted August 21, 2023 It will be possible to disable the notification via a policy later this year, however, we strongly recommend installing the KB adding ACS support. On systems with missing ACS support, the product will not be able to upgrade to newer versions. Link to comment Share on other sites More sharing options...
Sir Darren 0 Posted August 22, 2023 Author Share Posted August 22, 2023 Understood, thanks Marcos for time and help on this one. Much appreciated! Link to comment Share on other sites More sharing options...
kurczak88 1 Posted September 6, 2023 Share Posted September 6, 2023 On 8/21/2023 at 12:15 PM, Marcos said: It will be possible to disable the notification via a policy later this year, however, we strongly recommend installing the KB adding ACS support. On systems with missing ACS support, the product will not be able to upgrade to newer versions. How will you introduce a fix to disable this message, will updates come anyway? My version of Eset NOD 32 is 16.2.13.0 I don't want to update the system, because the computer is much slower after it Link to comment Share on other sites More sharing options...
itman 1,671 Posted September 6, 2023 Share Posted September 6, 2023 On 8/21/2023 at 5:02 AM, Marcos said: We recommend installing Windows 10 22H2 update or at least the appropriate KB adding Azure Code Signing support: https://support.microsoft.com/en-au/topic/kb5022661. The posted link doesn't work. I believe this is the correct one: https://support.microsoft.com/en-gb/topic/kb5022661-windows-support-for-the-azure-code-signing-program-4b505a31-fa1e-4ea6-85dd-6630229e8ef4 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,091 Posted September 6, 2023 Administrators Share Posted September 6, 2023 You 7 minutes ago, kurczak88 said: How will you introduce a fix to disable this message, will updates come anyway? My version of Eset NOD 32 is 16.2.13.0 I don't want to update the system, because the computer is much slower after it You have posted in a wrong forum, this one is for Endpoint, a business product. In Endpoint administrators have an option to not display the application status that notifies about missing ACS support, especially because they have hundreds of machines and sometimes they cannot update them all quickly: This option won't we available in home products. We strongly recommend updating Windows 10 to the latest version 22H2 to get your machine updated and protected against exploits targeting recently discovered vulnerabilities. Should you experience performance issues after upgrade to Windows 10 22H2, it could be that Windows Defender is active together with ESET. Our technical support should be able to assist you with troubleshooting if the issue actually goes away after temporarily uninstalling ESET. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,091 Posted September 6, 2023 Administrators Share Posted September 6, 2023 5 minutes ago, itman said: The posted link doesn't work. I believe this is the correct one: https://support.microsoft.com/en-gb/topic/kb5022661-windows-support-for-the-azure-code-signing-program-4b505a31-fa1e-4ea6-85dd-6630229e8ef4 Correct, thanks for the heads-up. I was simply used to remove everything after KBXXXX when posting links to our KBs : ) Link to comment Share on other sites More sharing options...
kurczak88 1 Posted September 6, 2023 Share Posted September 6, 2023 10 minutes ago, Marcos said: You You have posted in a wrong forum, this one is for Endpoint, a business product. In Endpoint administrators have an option to not display the application status that notifies about missing ACS support, especially because they have hundreds of machines and sometimes they cannot update them all quickly: This option won't we available in home products. We strongly recommend updating Windows 10 to the latest version 22H2 to get your machine updated and protected against exploits targeting recently discovered vulnerabilities. Should you experience performance issues after upgrade to Windows 10 22H2, it could be that Windows Defender is active together with ESET. Our technical support should be able to assist you with troubleshooting if the issue actually goes away after temporarily uninstalling ESET. Will there still be updates? So that I don't occupy the wrong forum, you can delete my posts. :) Link to comment Share on other sites More sharing options...
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