A-6889 0 Posted August 4 Share Posted August 4 Hello, I send the Internet from my phone to my laptop with a hotspot. Today, my internet is disconnected almost every hour and it reconnects by disabling the firewall. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,842 Posted August 4 Administrators Share Posted August 4 Do you use a GSM/LTE modem? If so, please install the latest version 16.2.23 from https://forum.eset.com/files/file/117-eset-security-16213/ which addresses the issue. Quote Link to comment Share on other sites More sharing options...
hebano 1 Posted August 5 Share Posted August 5 (edited) I have cable internet and I have the same problem, version 16.2.13 does not solve the problem. Edited August 5 by hebano Quote Link to comment Share on other sites More sharing options...
Mr_Frog 12 Posted August 5 Share Posted August 5 2 hours ago, hebano said: I have cable internet and I have the same problem, version 16.2.13 does not solve the problem. Interesting and weird at the same time. My internet connection with cable too. I just install this verision on one of my computers, but dont have a problem with the firewall. Only problem with pop up 'Buy License', but its gone after I switched to pre-release update channel. Quote Link to comment Share on other sites More sharing options...
A-6889 0 Posted August 7 Author Share Posted August 7 I updated to version 16.2.23 The problem was not solved Do you have another solution? Quote Link to comment Share on other sites More sharing options...
itman 1,602 Posted August 8 Share Posted August 8 20 hours ago, A-6889 said: Do you have another solution? Post a screen shot of the Network connections shown in Eset GUI. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,842 Posted August 9 Administrators Share Posted August 9 Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reboot the machine Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Quote Link to comment Share on other sites More sharing options...
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