A-6889 0 Posted August 4, 2023 Share Posted August 4, 2023 Hello, I send the Internet from my phone to my laptop with a hotspot. Today, my internet is disconnected almost every hour and it reconnects by disabling the firewall. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 4, 2023 Administrators Share Posted August 4, 2023 Do you use a GSM/LTE modem? If so, please install the latest version 16.2.23 from https://forum.eset.com/files/file/117-eset-security-16213/ which addresses the issue. Link to comment Share on other sites More sharing options...
hebano 1 Posted August 5, 2023 Share Posted August 5, 2023 (edited) I have cable internet and I have the same problem, version 16.2.13 does not solve the problem. Edited August 5, 2023 by hebano Link to comment Share on other sites More sharing options...
Mr_Frog 15 Posted August 5, 2023 Share Posted August 5, 2023 2 hours ago, hebano said: I have cable internet and I have the same problem, version 16.2.13 does not solve the problem. Interesting and weird at the same time. My internet connection with cable too. I just install this verision on one of my computers, but dont have a problem with the firewall. Only problem with pop up 'Buy License', but its gone after I switched to pre-release update channel. Link to comment Share on other sites More sharing options...
A-6889 0 Posted August 7, 2023 Author Share Posted August 7, 2023 I updated to version 16.2.23 The problem was not solved Do you have another solution? Link to comment Share on other sites More sharing options...
itman 1,748 Posted August 8, 2023 Share Posted August 8, 2023 20 hours ago, A-6889 said: Do you have another solution? Post a screen shot of the Network connections shown in Eset GUI. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 9, 2023 Administrators Share Posted August 9, 2023 Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reboot the machine Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
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