Internet cut off by firewall

[A-6889 0]

Hello, I send the Internet from my phone to my laptop with a hotspot. Today, my internet is disconnected almost every hour and it reconnects by disabling the firewall.

[Marcos 5,189]

Do you use a GSM/LTE modem? If so, please install the latest version 16.2.23 from https://forum.eset.com/files/file/117-eset-security-16213/ which addresses the issue.

[hebano 1]

I have cable internet and I have the same problem, version 16.2.13 does not solve the problem.

Edited August 5, 2023 by hebano

[Mr_Frog 14]

2 hours ago, hebano said:

I have cable internet and I have the same problem, version 16.2.13 does not solve the problem.

Interesting and weird at the same time. My internet connection with cable too. I just install this verision on one of my computers, but dont have a problem with the firewall. Only problem with pop up 'Buy License', but its gone after I switched to pre-release update channel.

[A-6889 0]

I updated to version 16.2.23
The problem was not solved
Do you have another solution?

[itman 1,727]

20 hours ago, A-6889 said:

Do you have another solution?

Post a screen shot of the Network connections shown in Eset GUI.

[Marcos 5,189]

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Reboot the machine
3. Reproduce the issue
4. Stop logging
5. Collect logs with ESET Log Collector and upload the generated archive here.