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Mr_Frog

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  1. Upvote
    Mr_Frog gave kudos to Marcos in ESET blocked Free Download Manager   
    The url should not be blocked any more.
  2. Upvote
    Mr_Frog received kudos from Nightowl in Product renaming confusion   
    You have to read this and you will get it: 
    https://help.eset.com/home_eset/en-US/products_features.html
  3. Upvote
    Mr_Frog gave kudos to Fox Mulder in splash screen   
    Yes, without the robot, ESET's typical symbol, the "Overview" screen at the top right is unusually empty.

    On the screen that appears shortly after ESET starts, I really don't understand what the picture is supposed to express. It just reminds me of an unwrapped cookie with several layers of chocolate... :-)
  4. Upvote
    Mr_Frog gave kudos to mrac in EES 11.0.2032.0 issue with Outlook web add-ins   
    No, we don't use IE combability mode.
    According to this document: https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
    volume-licensed Office 2016\2019 can use only Trident (IE) engine for all add-ins. Office 2021\365 use modern Edge Webview2 engine.
    I have Office365 with modern engine in Outlook, so no issues with Exchange web add-ins.
    Users with Outlook 2016\2019 has broken add-ins, because they are using IE engine.
  5. Upvote
    Mr_Frog gave kudos to Damjan in Customer satisfaction survey 2023   
    Hello.
    I myself have been a very long-term user of ESET (since version 2.7 from 2005). I was really looking forward to the VPN feature (for which I also added a suggestion for the next versions of ESET on your forum.
    We now have a VPN in ESET SECURITY ULTIMATE. It is a pity that you did not include the mentioned version in ESET SMART SECURITY PREMIUM. What makes me the most angry or sad is that if you want to have a VPN, you have to pay for ESET SECURITY ULTIMATE, which costs €120 in Slovenia, and you must buy a license for 5 devices. I am very disappointed that you have to buy a license for 5 devices, even though I only use one device at home and therefore have a single device license for ESET SMART SECURITY PREMIUM. When the license expires, I will seriously consider whether I will still be your user or I will switch to another provider, e.g. Avast ultimate, which costs only €70 and also allows a file shredder in addition to VPN (which I really wanted) and a license for 1 device.
    Now with the new ESET SECURITY ULTIMATE, you are similar to the way the music industry used to work, forcing you to buy a whole CD even though you only liked one track on the CD. I don't understand why you don't allow us long-time ESET subscribers to be able to buy ESET SECURITY ULTIMATE for just one device and of course at a much lower price than it is now (Avast for sub-level functionality than ESET SECURITY ULTIMATE is €50 cheaper).
    I am very disappointed, because I was really looking forward to the VPN function and expected that we could also get it for ESET SMART SECURITY PREMIUM subscribers. What is also strange to me is that it is for home users (and not for companies) and you must buy a license for 5 devices. You could also take a look at your loyal subscribers and offer them some promotion for a cheaper upgrade.
    I hope you will understand my criticism, because I believe that the feedback message from your subscribers is the best indicator of user satisfaction.
    Greetings.
  6. Upvote
    Mr_Frog received kudos from FranceBB in Customer satisfaction survey 2023   
    ESET needs to change this rule. It seems this is also different in every country. For example in Indonesia you can only buy the home version 5 licenses for one email account, but if I look at the US site you will be able to buy 10 licenses. Maybe if they lower the purchase limit for Endpoint, but it could make a difference in price with the home version.
  7. Upvote
    Mr_Frog gave kudos to itman in Can I have x86 version of this!   
    Per Eset Internet Security system requirements;
    https://help.eset.com/eis/16.0/en-US/sysreq.html
    Also note;
  8. Upvote
    Mr_Frog gave kudos to Marcos in Can I have x86 version of this!   
    Added 32-bit installers to https://forum.eset.com/files/file/124-v16027/.
  9. Upvote
    Mr_Frog received kudos from TheStill in New GUI of Eset 16.2 takes all the screen   
    Whats the problem if the minimum size of window same with previous version? could you please tell us?. With just said "Unfortunately not" its doesn't explain anything.
  10. Upvote
    Mr_Frog received kudos from Tonyset in Strange behavior after updating Microsoft Edge to Version 110   
    Glad to know that I'm not the only one haha. For me only disabling Banking and Payment Protection to fixed the crash problem of Edge Browser. Today the same behavior is happening in Chrome, but Edge is the most affected. When opening Edge in a flash or about 10 seconds it will be close itself.
  11. Upvote
    Mr_Frog gave kudos to itman in Strange behavior after updating Microsoft Edge to Version 110   
    Actually in the OP's case, the reverse is true:
    Inconsistent behavior like this points to Secure all browser protection per se is not the base source of these issues.
    There currently is a major issue with old Intel graphics drivers borking DirectX processing in Windows 10/11: https://www.bleepingcomputer.com/news/microsoft/microsoft-says-intel-driver-bug-crashes-apps-on-windows-pcs/ , tracking back to 11/2022 Win update.
  12. Upvote
    Mr_Frog received kudos from Cricut Maker Setup in Customer satisfaction survey 2022   
    I'm so excited to hear about HIPS & Firewall improvement, but i know you will not open pandora box here LOL. Maybe just asking, is it posible to make the rows of the firewall rule to be red or anything that can warn user if path from the object is changed and will happy if spesific for the firewall rule and HIPS support export import.
  13. Upvote
    Mr_Frog gave kudos to Marcos in "Buy License" Your Computer is not protected. Its must be a bug.   
    A related bug has already been fixed. The fix will be included in v16.1.5 beta which we'll make available for you next week after it has passed QA tests.
  14. Upvote
    Mr_Frog gave kudos to mma64 in "Buy License" Your Computer is not protected. Its must be a bug.   
    @Mr_Frog: be patient, you're not the only one with this problem.
    @Marcos: I couldn't say it any better, that's it! Ie. whether its a notification popup or a new popup, be it HIPS or the firewall, from time to time there will be this nasty "buy a license..." warning in red (see 3rd screenshot from top)! Thus it seems I'm in the right thread / topic...
    @Marcos(/ESET): indeed, only ESET can tell us whether ESET LiveGrid has anything to do with the license activation checking. I have LiveGrid disabled. But I doubt it very much that a disabled LiveGrid has anything to do with this! (Remember the "I have been noticing this behaviour since EIS V16.0.24"?!)
    The good thing: I have the promised video showing once and for all that this bug (/whatever ESET may call it) exists really! Stay tuned, now I have to buy some bread first.
  15. Upvote
    Mr_Frog gave kudos to mma64 in "Buy License" Your Computer is not protected. Its must be a bug.   
    sorry, @itman, if this user's license is activated which I think it is, then it is a bug or whatever ESET might call it. The very same thing happens on my computer each time I start it, ie. daily. And yes, my license is activated. This happens since EIS V16.0.24 and not the first V16.x version! I'm pretty sure about this.
    But with a little twist: entering the EGUI this warning message disappears (after about 5 seconds) and the license seems to be activated...
    And yet another twist: I'm having a HIPS rule that fires quite often and is defined with "notification popup?" = yes. Looking at these notifications appearing in bunches at time, one or more of them appear with the warning info in the 3rd screenshot above!!!
    Ie. HIPS notification popups #1 - 3 without the warning, one with, another bunch without, one with etc (!!!) (*)
    This is quite irritating and perhaps even dangerous: hasn't ESET decided to cease protection completely if license is expired or not activated quite some version prior to V16?!?
    (*= I'm able to make a video of this, ESET!... And everybody can test it, for example with a firewall rule on any browser and then doing some web surfing (allowing ports 80 and 443, TCP and UDP)...)
    HTH
  16. Upvote
    Mr_Frog gave kudos to constexpr in Green border around browsers   
    The goal was simply to protect more people. Our product block everything wrong, but in case of browser security we're more strict and we block everything, what's not definitely good. The advantage of this approach is that we protect you against malware we don't even know, and this works well for almost all customers. Disadvantage is that this strict policy may affect users, that want/need to have browser manipulated also by others. Because of that, it needs to be communicated, that browser is now protected (more than before). We did it via frame and badge.
    Design of our product allows our users to be protected without ever opening product window. That's great, but it limits us to enable such strict mode to this people. That's why we decided to protect them (and you) more strictly as well by default.
    If broderframefix read this and have 3 more minutes, just install our product, go to Setup > Security tools and disable Banking & Payment protection. I don't want to see your data encrypted only because of browsers green frame, especially when you have valid licence key. It's still better to have 90% of protection, than 0.
    I appreciate that you told us about your problem with our product and I want to say sorry to you and to everyone, who feel it the same like you, but didn't post their opinion here.
  17. Upvote
    Mr_Frog gave kudos to Marcos in Customer satisfaction survey 2022   
    We intentionally stopped selling to Russia and Belarus: https://www.eset.com/int/ua-crisis/.
    Actually losing some markets is never as bad as human tragedy.
  18. Upvote
    Mr_Frog gave kudos to peteyt in Customer satisfaction survey 2022   
    I've often suggest a way to remove dead rules which I'm hoping they'll implent and also to be able to rearrange rules by names as well as an icon representing the apps
  19. Upvote
    Mr_Frog received kudos from SeriousHoax in Scheduled Scans   
    Maybe one more for firewall rules.
  20. Upvote
    Mr_Frog gave kudos to SeriousHoax in Scheduled Scans   
    Description: Allow an option to import and export user made HIPS rules only.
    Details: Currently it's possible to export full product settings, which ESET users highly appreciate, but a setting to import and export HIPS rules only will be very helpful too. 
  21. Upvote
    Mr_Frog gave kudos to Nightowl in Can no longer download *anything* on qbittorrent   
    Once you get used to it , it's very compact/light and powerful , and the settings would be found easy after a bit , just need some time to get used to it.
  22. Upvote
    Mr_Frog gave kudos to TJP in av-comparatives rating   
    I see AV tests as great for marketing purposes but for little else. Many of the highest scoring AV vendors have dedicated test departments to ensure they get great test scores. I'm yet to read a sponsored AV report in which the sponsor fared badly.
    I've been around long enough to when Wilder's Security Forum was the go-to site; developers and researchers would post in threads about test results, security news, AV trends etc.
    Eset Nod32 was the first test darling, then Kaspersky, then Avira, then Bit Defender and so on.
    People would swap their AV based on test results which I never understood. Has a product failed you in the real world? If not, why change? Has the AV product caused issues with your PC? If not, why change?
    It's like changing cars because one car is faster to 100 km/h (or 60 MPH) or quarter mile in a group test. What about all the other aspects?
    I use Eset because its never failed me, never perceptively slowed my PC down, never deleted key files due to a virus definition update error and never blue-screened my PC.
    I'll take zero false positives, low system impact, little to no feature bloat (an area some AV suites go overboard with 'extra' features) and zero real world issues vs a high test score with FP's, system drag and whatever else it takes to be #1.
  23. Upvote
    Mr_Frog gave kudos to nabeelmansoor in Scheduled Scans   
    Remove "More Tools" button and include all tools under the Tools option. "More Tools" button just does not make sense its an additional unwanted click to get into additional tools.

  24. Upvote
    Mr_Frog received kudos from Leonardo in More LiveGuard Concerns   
    Looks great, only ESET 100% on level 1 👍. Just keep it up..
  25. Upvote
    Mr_Frog received kudos from micasayyo in More LiveGuard Concerns   
    Looks great, only ESET 100% on level 1 👍. Just keep it up..
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