Google Drive lock

[carta_sur 0]

good day, I am trying to restrict access to google drive from eset protect policies, but when I copy and paste the url to block access to it does not work bloqeuo, block dropdox and onedrive by storage category.
eset does not block me google drive through the policies neither by url nor by category as the other sites of personal storage, would there be another way to do it?

[Marcos 5,074]

Do you have SSL scanning enabled?

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Reproduce the issue
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here.

[carta_sur 0]

send requested file

ees_logs.zip

[Marcos 5,074]

I've imported your configuration and access to www.google.com/drive was blocked which is what you wanted to accomplish?

[carta_sur 0]

my rule may be misapplied?, because it does not execute the action.

[carta_sur 0]

I checked it in another browser and it takes the rule, problem arises when the user has a google account logged in the browser, it does not take the rule if the user has an account in the browser.

[Marcos 5,074]

1 hour ago, carta_sur said:

problem arises when the user has a google account logged in the browser

Please elaborate more on this. If you can access Google drive via a browser, does clearing browser cache, quitting and re-launching the browser make a difference?

[carta_sur 0]

you were right, it has been solved, thank you very much.