Chogger 1 Posted March 23, 2023 Share Posted March 23, 2023 Since the start of the week I get the 'Eset Security requires your attention' every time I restart my PC - but if you click on it you are taken to the home page and everything is green and there are no issues. I've browsed the forum and this has been linked to gamer mode in the past, but I have that turned off. Any idea what is causing this? Currently running Eset Internet Security Version 16.0.26.0 Link to comment Share on other sites More sharing options...
New_Style_xd 69 Posted March 23, 2023 Share Posted March 23, 2023 8 minutes ago, Chogger said: Since the start of the week I get the 'Eset Security requires your attention' every time I restart my PC - but if you click on it you are taken to the home page and everything is green and there are no issues. I've browsed the forum and this has been linked to gamer mode in the past, but I have that turned off. Any idea what is causing this? Currently running Eset Internet Security Version 16.0.26.0 If possible, could you put a print of what is happening, to facilitate the understanding of the situation. Thanks.🙂 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 23, 2023 Administrators Share Posted March 23, 2023 Please uninstall the current version and install v16.1.13 downloadable from https://forum.eset.com/files/category/3-early-access/ while using default settings. Should the problem persist, raise a support ticket please. I assume it would be a problem with timing, e.g. network protection taking longer to load due to a dependency on system and NIC drivers that might take longer to load. Link to comment Share on other sites More sharing options...
Chogger 1 Posted March 24, 2023 Author Share Posted March 24, 2023 Thank you - that seems to have resolved things and the popup didn't appear when i turned on this morning Link to comment Share on other sites More sharing options...
Chogger 1 Posted March 24, 2023 Author Share Posted March 24, 2023 Sadly, I spoke to soon, and it is now back telling me that it needs my attention after a cold boot, but there is nothing at all flagged when i click on the popup and everything is green. What additional information would you like me to provide so that you can look in to this further? Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 24, 2023 Share Posted March 24, 2023 29 minutes ago, Chogger said: What additional information would you like me to provide so that you can look in to this further? On 3/23/2023 at 2:50 PM, Marcos said: Should the problem persist, raise a support ticket please. I assume it would be a problem with timing, e.g. network protection taking longer to load due to a dependency on system and NIC drivers that might take longer to load. Link to comment Share on other sites More sharing options...
Chogger 1 Posted March 24, 2023 Author Share Posted March 24, 2023 Thanks, have just opened a ticket Link to comment Share on other sites More sharing options...
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