Jump to content

Eset Security requires your attention - message after every PC start


Recommended Posts

Since the start of the week I get the 'Eset Security requires your attention' every time I restart my PC - but if you click on it you are taken to the home page and everything is green and there are no issues.

I've browsed the forum and this has been linked to gamer mode in the past, but I have that turned off.

Any idea what is causing this?

Currently running Eset Internet Security Version 16.0.26.0

Link to comment
Share on other sites

8 minutes ago, Chogger said:

Since the start of the week I get the 'Eset Security requires your attention' every time I restart my PC - but if you click on it you are taken to the home page and everything is green and there are no issues.

I've browsed the forum and this has been linked to gamer mode in the past, but I have that turned off.

Any idea what is causing this?

Currently running Eset Internet Security Version 16.0.26.0

If possible, could you put a print of what is happening, to facilitate the understanding of the situation.
Thanks.🙂

Link to comment
Share on other sites

  • Administrators

Please uninstall the current version and install v16.1.13 downloadable from https://forum.eset.com/files/category/3-early-access/ while using default settings.

Should the problem persist, raise a support ticket please. I assume it would be a problem with timing, e.g. network protection taking longer to load due to a dependency on system and NIC drivers that might take longer to load.

Link to comment
Share on other sites

Thank you - that seems to have resolved things and the popup didn't appear when i turned on this morning

Link to comment
Share on other sites

Sadly, I spoke to soon, and it is now back telling me that it needs my attention after a cold boot, but there is nothing at all flagged when i click on the popup and everything is green.

What additional information would you like me to provide so that you can look in to this further?

Link to comment
Share on other sites

29 minutes ago, Chogger said:

What additional information would you like me to provide so that you can look in to this further?

On 3/23/2023 at 2:50 PM, Marcos said:

Should the problem persist, raise a support ticket please. I assume it would be a problem with timing, e.g. network protection taking longer to load due to a dependency on system and NIC drivers that might take longer to load.

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...