ESET cyber security pro Stops scan progress and sit there for hours...

[urcinko 0]

Hello, can someone help please. Eset stop scan progress on one particular file mdsObject.db and not continue in progress... I was trying it for hours, still there. restart of PC does not help, also there are not running any except of eset in time of scan. Can help someone? I have iMac OS Mojave, mac late 2013. Thank you.

 

[Marcos 5,074]

Please try to narrow it down to a particular folder or file on which the scanner stops. Then raise a support ticket and provide the file along with logs for perusal.

You could also try temporarily uninstalling ECS Pro and temporarily installing ESET CyberSecurity v7.3 and see if it makes a difference.