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Agent cant connect to Eset Protect


santoso
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Hello,

We have problem with agent cant connect to Eset Protect after install with all-in-one installer, we need to restart era.service then agent can connect to server.

Eset Protect install on linux ubuntu server 20.04

How this is happen, and how to solved?

status log from client

Screenshot_1.thumb.png.077332078c54c0e7b88984908c0ad742.png

 

trace log from server
 

Quote

2023-01-18 06:56:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:56:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']

Thank you,

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