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ESET Protect agent URL not resolving

TTC MattC

By TTC MattC
in ESET PROTECT

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TTC MattC

TTC MattC 0

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The URL that my client's agent uses to call home to the Protect admin center is not resolving on our local ISP's DNS servers.

I have worked with our ISP and they tell me that the issue is upstream from them and that DNS is "weak" across upstream DNS servers.

 

I have turned in a ticket with ESET last week, but have not received any response.

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