SongLeng 0 Posted January 24, 2022 Share Posted January 24, 2022 i already use 2FA 1 year on my phone, now my phone was broken so, i don't have choice to log in my account Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted January 24, 2022 ESET Staff Share Posted January 24, 2022 Hello, If you have enabled 2FA for ESET Business Account, at the moment of activation you should have received set of "backup codes" to the e-mail address the business account is registered to. The email would look like this: If you do not have such e-mail, you will have to contact the local ESET partner representative technical support, who will verify the ownership of the license / account and help with resetting the 2FA. Link to comment Share on other sites More sharing options...
Songleng121 0 Posted January 24, 2022 Share Posted January 24, 2022 I have clear all my email message, so how to get backup codes again without technical support? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted January 24, 2022 Administrators Share Posted January 24, 2022 4 minutes ago, Songleng121 said: I have clear all my email message, so how to get backup codes again without technical support? We kindly ask you to refrain from creating multiple forum accounts which is prohibited also by this forum rules. As already advised, please contact your local customer care for assistance. You can't sort it without that. Link to comment Share on other sites More sharing options...
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