RAKTAPAYA 0 Posted December 23, 2021 Share Posted December 23, 2021 Dear eset team: warm regards, THIS IS MY FIRST POST IN THIS FORUM SO KINDLY HELP ME.... I have been facing updte issue with the following error; kindly help me with solution "UPDATE AUTHORIZATION FAILED.PLEASE CHECK IF YOUR LICENSE IS VALID." Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 792 Posted December 23, 2021 ESET Moderators Share Posted December 23, 2021 Hello @RAKTAPAYA, please provide us with your public license ID so we can check it. Peter Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted December 23, 2021 Administrators Share Posted December 23, 2021 Could you please provide more information about where you purchased your license? I've found one that's probably yours but a weird thing is that it's not intended for sale. Link to comment Share on other sites More sharing options...
RAKTAPAYA 0 Posted January 7 Author Share Posted January 7 (edited) Dear Peter sir/ Marcos sir: thank you for your prompt reply. Actually i m from Nepal and it not on my pc and this was an issue with in every 3 ot of five installation on my clients pc. pease kindly be informed that this issue comes only after activation fineshes that meansi think key is accepting and i m solving this issue sometimes just by rebooting the system after installation or trying just after sometime againg.this solutimes works but in some cases this too is not working. i will send you the key when issue come again. PLease note that i have tried using public DNS and works . everytime so kindly provide me the permanent solution thanks for the support in advance. Regards, RAKTAPAYA Edited January 7 by RAKTAPAYA Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted January 7 Administrators Share Posted January 7 Are you still having the issue? Even 20-30 minutes after purchase? If so, please provide your public license ID. Link to comment Share on other sites More sharing options...
RAKTAPAYA 0 Posted January 7 Author Share Posted January 7 Dear Sir: Wow...so quick reply i must say. thanks a lot for the same. today i havent received any of these kind of issue so let you know ASA comes in. thanks aoce again in advance. regards, RAKTAPAYA Link to comment Share on other sites More sharing options...
d4x 0 Posted January 8 Share Posted January 8 I'm having the same issue. I am using the ESET trial license, and I get the error "Update Authorization Failed'. My license ID is 3AR-2NH-2DR Link to comment Share on other sites More sharing options...
Administrators Marcos 4,305 Posted January 8 Administrators Share Posted January 8 1 hour ago, d4x said: I'm having the same issue. I am using the ESET trial license, and I get the error "Update Authorization Failed'. My license ID is 3AR-2NH-2DR The license can authorize against all update servers. I assume it took a few minutes after the purchase for the license to propagate to update servers. Link to comment Share on other sites More sharing options...
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