RAKTAPAYA 1 Posted December 23, 2021 Posted December 23, 2021 Dear eset team: warm regards, THIS IS MY FIRST POST IN THIS FORUM SO KINDLY HELP ME.... I have been facing updte issue with the following error; kindly help me with solution "UPDATE AUTHORIZATION FAILED.PLEASE CHECK IF YOUR LICENSE IS VALID."
ESET Moderators Peter Randziak 1,223 Posted December 23, 2021 ESET Moderators Posted December 23, 2021 Hello @RAKTAPAYA, please provide us with your public license ID so we can check it. Peter
Administrators Marcos 5,735 Posted December 23, 2021 Administrators Posted December 23, 2021 Could you please provide more information about where you purchased your license? I've found one that's probably yours but a weird thing is that it's not intended for sale.
RAKTAPAYA 1 Posted January 7, 2022 Author Posted January 7, 2022 (edited) Dear Peter sir/ Marcos sir: thank you for your prompt reply. Actually i m from Nepal and it not on my pc and this was an issue with in every 3 ot of five installation on my clients pc. pease kindly be informed that this issue comes only after activation fineshes that meansi think key is accepting and i m solving this issue sometimes just by rebooting the system after installation or trying just after sometime againg.this solutimes works but in some cases this too is not working. i will send you the key when issue come again. PLease note that i have tried using public DNS and works . everytime so kindly provide me the permanent solution thanks for the support in advance. Regards, RAKTAPAYA Edited January 7, 2022 by RAKTAPAYA
Administrators Marcos 5,735 Posted January 7, 2022 Administrators Posted January 7, 2022 Are you still having the issue? Even 20-30 minutes after purchase? If so, please provide your public license ID.
RAKTAPAYA 1 Posted January 7, 2022 Author Posted January 7, 2022 Dear Sir: Wow...so quick reply i must say. thanks a lot for the same. today i havent received any of these kind of issue so let you know ASA comes in. thanks aoce again in advance. regards, RAKTAPAYA
d4x 0 Posted January 8, 2022 Posted January 8, 2022 I'm having the same issue. I am using the ESET trial license, and I get the error "Update Authorization Failed'. My license ID is 3AR-2NH-2DR
Administrators Marcos 5,735 Posted January 8, 2022 Administrators Posted January 8, 2022 1 hour ago, d4x said: I'm having the same issue. I am using the ESET trial license, and I get the error "Update Authorization Failed'. My license ID is 3AR-2NH-2DR The license can authorize against all update servers. I assume it took a few minutes after the purchase for the license to propagate to update servers.
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