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UPDATE AUTHORIZATION FAILED


RAKTAPAYA
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Dear eset team:

warm regards,

THIS IS MY FIRST POST IN THIS FORUM SO KINDLY HELP ME....

I have been facing updte issue with the following error; kindly help me with solution

"UPDATE AUTHORIZATION FAILED.PLEASE CHECK IF YOUR LICENSE IS VALID."

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Could you please provide more information about where you purchased your license? I've found one that's probably yours but a weird thing is that it's not intended for sale.

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  • 2 weeks later...
Posted (edited)

 

Dear Peter sir/ Marcos sir:

thank you for your prompt reply. Actually i m from Nepal and it not on my pc and this was an issue with in every 3 ot of five installation on my clients pc. pease  kindly be  informed that this issue comes only after activation fineshes that meansi think  key is accepting and  i m solving this issue sometimes just by rebooting the system after installation or trying just after sometime againg.this solutimes works but in some cases this too is not working. i will send you the key when issue come again. PLease note that i have tried using public DNS and works . everytime  so kindly provide me the permanent solution

thanks for the support in advance.

Regards,

RAKTAPAYA 

Edited by RAKTAPAYA
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Are you still having the issue? Even 20-30 minutes after purchase? If so, please provide your public license ID.

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Dear Sir:

Wow...so quick reply i must say. thanks a lot for the same. today i havent received any of these kind of issue so let you know ASA comes in.

thanks aoce again in advance.

regards,

 

RAKTAPAYA

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I'm having the same issue.
I am using the ESET trial license, and I get the error "Update Authorization Failed'.
My license ID is 3AR-2NH-2DR

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1 hour ago, d4x said:

I'm having the same issue.
I am using the ESET trial license, and I get the error "Update Authorization Failed'.
My license ID is 3AR-2NH-2DR

The license can authorize against all update servers. I assume it took a few minutes after the purchase for the license to propagate to update servers.

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