Eset Protect Mobile Device Connector Service

[Michelle911 0]

The service will not start. The error in the event viewer is event id 7024 eset protect mobile device connector service terminated with the following service-specific error:  the remote server has been paused or is in the process of being started.

I have rebooted the server which did not help. The mobile devices of course aren't connecting. How do I get the service to start?

[Peter Randziak 1,130]

Hello @Michelle911

I assume it will be the issue described at https://support.eset.com/en/alert8169-mdm-server-is-unable-to-start 

Is the issue remediated by taking the steps described?

Peter

[Michelle911 0]

Thanks for the reply. This was not my issue, so this did not help me. Since I only have a handful of mobile devices, I decided to uninstall the MDM core and reinstall it. Of course I had to stop managing and remove all the devices, which is kind of a pain, but I couldn't find another solution. It is now working and devices are connecting normally.