Michelle911 0 Posted November 4, 2021 Posted November 4, 2021 The service will not start. The error in the event viewer is event id 7024 eset protect mobile device connector service terminated with the following service-specific error: the remote server has been paused or is in the process of being started. I have rebooted the server which did not help. The mobile devices of course aren't connecting. How do I get the service to start?
ESET Moderators Peter Randziak 1,181 Posted November 5, 2021 ESET Moderators Posted November 5, 2021 Hello @Michelle911 I assume it will be the issue described at https://support.eset.com/en/alert8169-mdm-server-is-unable-to-start Is the issue remediated by taking the steps described? Peter
Michelle911 0 Posted November 5, 2021 Author Posted November 5, 2021 Thanks for the reply. This was not my issue, so this did not help me. Since I only have a handful of mobile devices, I decided to uninstall the MDM core and reinstall it. Of course I had to stop managing and remove all the devices, which is kind of a pain, but I couldn't find another solution. It is now working and devices are connecting normally.
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