Jump to content

Archived

This topic is now archived and is closed to further replies.

Metro6001

Eset Main Gui Stopped Working Reports

Recommended Posts

Hello

Im using ESET Antivirus 7.0.317.4 and im getting alot of reports about egui.exe crashing but the antivirus seems to work perfectly, i didnt get those on my previous laptop with win 7 installed, only after i bought a new one with win 8, im not sure of the cause of reports but they seem to happen when i restart/shutdown or boot my laptop, recently i had to reset my windows because of another problem but i even after that the reports didnt stop, so anyone know the cause?

 

ESET Main GUI

 

Problem : stopped working

 

Description
Faulting Application Path:    C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    egui.exe
Application Version:    7.0.317.0
Application Timestamp:    530b636e
Fault Module Name:    ToastNotify.dll
Fault Module Version:    7.0.317.0
Fault Module Timestamp:    530b63fa
Exception Code:    c0000005
Exception Offset:    000000000000dbca
OS Version:    6.2.9200.2.0.0.768.100
Locale ID:    1033
Additional Information 1:    6a4b
Additional Information 2:    6a4b9dd2639fd7a65c68c70c1a3bc87c
Additional Information 3:    a56e
Additional Information 4:    a56ef1270438230d46f05447d741eb7a

 

Share this post


Link to post
Share on other sites

Hello Metro,

 

can you please enable Diagnostics (Open advanced setup -> Tools -> Diagnostics) and set dump type to full?

After that wait until the issue reoccurs compress contents of C:\ProgramData\ESET\ESET Endpoint Security\Diagnostics with SysInspector log and send me a download link.

 

We will check it.

 

Regards,

 

P.R.

Share this post


Link to post
Share on other sites

Dear Sir,

I seem to have the same problem. Can you give me a solution? or should I also send the diag files?

Looking forward to your kind reply!

SIC Hungary Kft.

Share this post


Link to post
Share on other sites
On ‎1‎/‎9‎/‎2017 at 0:57 AM, SIC Hungary Kft. said:

Dear Sir,

I seem to have the same problem. Can you give me a solution? or should I also send the diag files?

Looking forward to your kind reply!

SIC Hungary Kft.

Hello SIC, since the OP was from 2014, it might be a good idea to start a new post to better get the Mods attention. Be sure to include all your pertinent information (Windows version, NOD version, errors if any...etc)

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...