Metro6001 0 Posted August 1, 2014 Share Posted August 1, 2014 (edited) Hello Im using ESET Antivirus 7.0.317.4 and im getting alot of reports about egui.exe crashing but the antivirus seems to work perfectly, i didnt get those on my previous laptop with win 7 installed, only after i bought a new one with win 8, im not sure of the cause of reports but they seem to happen when i restart/shutdown or boot my laptop, recently i had to reset my windows because of another problem but i even after that the reports didnt stop, so anyone know the cause? ESET Main GUI Problem : stopped working DescriptionFaulting Application Path: C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exeProblem signatureProblem Event Name: APPCRASHApplication Name: egui.exeApplication Version: 7.0.317.0Application Timestamp: 530b636eFault Module Name: ToastNotify.dllFault Module Version: 7.0.317.0Fault Module Timestamp: 530b63faException Code: c0000005Exception Offset: 000000000000dbcaOS Version: 6.2.9200.2.0.0.768.100Locale ID: 1033Additional Information 1: 6a4bAdditional Information 2: 6a4b9dd2639fd7a65c68c70c1a3bc87cAdditional Information 3: a56eAdditional Information 4: a56ef1270438230d46f05447d741eb7a Edited August 1, 2014 by Metro6001 Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted August 15, 2014 ESET Moderators Share Posted August 15, 2014 Hello Metro, can you please enable Diagnostics (Open advanced setup -> Tools -> Diagnostics) and set dump type to full? After that wait until the issue reoccurs compress contents of C:\ProgramData\ESET\ESET Endpoint Security\Diagnostics with SysInspector log and send me a download link. We will check it. Regards, P.R. Link to comment Share on other sites More sharing options...
SIC Hungary Kft. 0 Posted January 9, 2017 Share Posted January 9, 2017 Dear Sir, I seem to have the same problem. Can you give me a solution? or should I also send the diag files? Looking forward to your kind reply! SIC Hungary Kft. Link to comment Share on other sites More sharing options...
TomFace 539 Posted January 11, 2017 Share Posted January 11, 2017 (edited) On 1/9/2017 at 0:57 AM, SIC Hungary Kft. said: Dear Sir, I seem to have the same problem. Can you give me a solution? or should I also send the diag files? Looking forward to your kind reply! SIC Hungary Kft. Hello SIC, since the OP was from 2014, it might be a good idea to start a new post to better get the Mods attention. Be sure to include all your pertinent information (Windows version, NOD version, errors if any...etc) Edited January 11, 2017 by TomFace Link to comment Share on other sites More sharing options...
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