Jump to content

Eset Full Disk Encryption


Saifuddinit
 Share

Recommended Posts

One of our client facing issue on Eset endpoint Full Disk Encryption issue please find attached error can you look in to this

 

 

 

image.thumb.png.8e62a8baf942cbd87e67470c924cd898.png

Link to comment
Share on other sites

  • Administrators

Are you referring to the errors in the log or is there an error reported in gui? The resolution of the screen shot of gui is too small to be able to read the text.

The errors in the log mean that ESET's EDF servers were inaccessible. Please read https://support.eset.com/en/kb332 for a list of IP addresses and ports that must be allowed for specific functionalities to work.

 

Link to comment
Share on other sites

Please note only this user having issue other users fine and we have check the connectivity also fine

Link to comment
Share on other sites

  • ESET Staff

Hi @Saifuddinit,

Unfortunately we won't be able to assist you here as this issue will need a deeper investigation that we cannot provide on the Forum, would you mind collecting the following logs: https://www.eset.com/int/support/log-collector/ from the machine and getting in touch with your local ESET Support Office: https://www.eset.com/me/about/contact/

Thank you,

Kieran

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...