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Eset Full Disk Encryption


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One of our client facing issue on Eset endpoint Full Disk Encryption issue please find attached error can you look in to this





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  • Administrators

Are you referring to the errors in the log or is there an error reported in gui? The resolution of the screen shot of gui is too small to be able to read the text.

The errors in the log mean that ESET's EDF servers were inaccessible. Please read https://support.eset.com/en/kb332 for a list of IP addresses and ports that must be allowed for specific functionalities to work.


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  • ESET Staff

Hi @Saifuddinit,

Unfortunately we won't be able to assist you here as this issue will need a deeper investigation that we cannot provide on the Forum, would you mind collecting the following logs: https://www.eset.com/int/support/log-collector/ from the machine and getting in touch with your local ESET Support Office: https://www.eset.com/me/about/contact/

Thank you,


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