przytula 0 Posted March 4, 2021 Share Posted March 4, 2021 since yesterday I have problems with browser to connect to https sites and not all (as this one) : eg whatsapp.com : windows 10 pro 64b - firefox eset : 14.0.22 even whatsapp on laptop can not connect to internet anymore I deactivated in adv. settings ssh - ok - activated again - same result any idea how to resolve this problem best regards, Guy Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 4, 2021 Share Posted March 4, 2021 No problem here using Win 10 20H2, EIS 14.0.22, and latest Firefox version: Link to comment Share on other sites More sharing options...
przytula 0 Posted March 4, 2021 Author Share Posted March 4, 2021 yes, it worked for me also yesterday, but not today do you think of any reason ? I disabled firewall/internet protection for 10min.. same result .. Guy Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 4, 2021 Administrators Share Posted March 4, 2021 Does it work if you temporarily disable protocol filtering in the advanced setup? Or if you refresh the website via Ctrl+F5 (Firefox)? Does the issue occur with any browser? Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 4, 2021 Share Posted March 4, 2021 (edited) 5 hours ago, przytula said: windows 10 pro 64b Does the "b" reference mean you're running a beta version of Win 10? Edited March 4, 2021 by itman Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted March 4, 2021 Most Valued Members Share Posted March 4, 2021 maybe 64 bit. Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 4, 2021 Share Posted March 4, 2021 6 hours ago, przytula said: I deactivated in adv. settings ssh - ok - activated again - same result Follow instructions given here to disable and then re-enable SSL/TLS protocol scanning: https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products Important: Make sure FireFox is closed prior to performing the above. Link to comment Share on other sites More sharing options...
przytula 0 Posted March 5, 2021 Author Share Posted March 5, 2021 (edited) thanks for the update yes 64b means a 64 bit version of windows.. : I wanted to provide complete info.. b:bit B:byte K:kilo M:mega G:Giga.... yes, this is the link I followed for disable/enable ssl/tls yes I cleared all history-cookies-cache..... in browser - even re-booted the machine... yes, although I never use microsoft browser, I tried.... same result.. Guy Edited March 5, 2021 by przytula additional info Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 5, 2021 Share Posted March 5, 2021 12 hours ago, przytula said: yes, although I never use microsoft browser, I tried.... same result.. Was this Internet Explorer or Edge? If it was Edge, open Internet Explorer and try to access the whatsapp web site. Link to comment Share on other sites More sharing options...
Solution przytula 0 Posted March 8, 2021 Author Solution Share Posted March 8, 2021 sorry, it was not an antivirus problem- I discovered today.. it happens when I am connected to my customer, using a vpn dial up.. quiting the vpn resolved the problem.. thanks for all info best regards, Guy Link to comment Share on other sites More sharing options...
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