Lockbits 10 Posted March 2, 2021 Share Posted March 2, 2021 Hello guys, We've a customer that have about 1000 seats and they're using ERA 6.5 because it's installed on Server 2003 and there's no possibility to upgrade such Windows and so the console. As they don't have server they're evaluating to migrate to EPC. Is there any way to migrate at least connections from ERA 6.5 to EPC? Thank you. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 428 Posted March 2, 2021 ESET Staff Share Posted March 2, 2021 Hello, This will be a tricky. They should upgrade the server to ESMC 7.x, and also the agents to at least 7.x in order to allow the agents to connect to the cloud. ERA 6.x agent can´t communicate with ESET PROTECT Cloud, due to different replication protocol. However, agent V7 can´t communicate with V6.5 ERA. So in this case, unless the server / agents are updated, the only idea would be agent redeployment, from the ESET PROTECT Cloud instance. Peter Randziak 1 Link to comment Share on other sites More sharing options...
Lockbits 10 Posted March 15, 2021 Author Share Posted March 15, 2021 (edited) Hi MichalJ, Thank you. We're planing to use GPO. Will it work? The idea is to send a GPO to upgrade ERA 6.5 agent to EPC agent 8. André Edited March 15, 2021 by Lockbits Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 428 Posted March 16, 2021 ESET Staff Share Posted March 16, 2021 I think that @MartinK or @Marcos will be able to confirm this. In theory it should, but I do not know exactly if this scenario was tested and is confirmed to be working. Link to comment Share on other sites More sharing options...
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