Outcast 4 Posted March 1, 2021 Share Posted March 1, 2021 I'm running a trial of ESET NOD32 Antivirus 14.0.22.0 on Windows 10 Pro x64 20H2. When I invoke the Tools > "Running processes" facility, nothing at all appears in the list. Clicking the refresh button doesn't help. It's supposed to show a list of all running processes, right? The name of the tool implies it does, but the window also says "This window displays a list of selected files with additional information from ESET LiveGrid." What does "selected files" refer to? Is this a known issue, or am I missing something? Link to comment Share on other sites More sharing options...
Outcast 4 Posted March 1, 2021 Author Share Posted March 1, 2021 Link to comment Share on other sites More sharing options...
itman 1,630 Posted March 1, 2021 Share Posted March 1, 2021 I suspect there is an issue with connecting to Eset's LiveGrid servers. Check your Eset Event log for entries related to LiveGrid status. Also make sure you have enabled LiveGrid access in NOD32: Link to comment Share on other sites More sharing options...
Outcast 4 Posted March 1, 2021 Author Share Posted March 1, 2021 I have both of those LiveGrid settings enabled. I did see one event log entry saying that there was an issue connecting to the LiveGrid servers--there was a yellow message on the main interface at the same time--but that was a couple days ago, when I was having connectivity issues in general. Currently there is no such indication in the UI or in the event log. Link to comment Share on other sites More sharing options...
KamilK 1 Posted March 1, 2021 Share Posted March 1, 2021 Hallo, I have the same problem today. Eset Internet Security 14.0.22.0. Outcast 1 Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted March 1, 2021 Most Valued Members Share Posted March 1, 2021 i can confirm the list is also empty on my side as well. also no error messages on the Log about connectivity. Outcast 1 Link to comment Share on other sites More sharing options...
itman 1,630 Posted March 1, 2021 Share Posted March 1, 2021 No problem here per below screen shot running Win 10 20H2 and EIS 14.0.22. Link to comment Share on other sites More sharing options...
Outcast 4 Posted March 1, 2021 Author Share Posted March 1, 2021 (edited) It just started working for me, finally. I think someone fixed something behind the scenes. Thanks for the replies. Edited March 1, 2021 by Outcast Peter Randziak 1 Link to comment Share on other sites More sharing options...
itman 1,630 Posted March 1, 2021 Share Posted March 1, 2021 Just now, Outcast said: I feel very safe assuming someone fixed something on the down-low. When you originally posted, I opened Running Processes and there was no issue on my device. It might have been a problem with a select group of LiveGrid relay servers or the like. Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted March 1, 2021 Most Valued Members Share Posted March 1, 2021 since it's working now for me too, it was an isolated issue affecting a small number of users on certain regions perhaps. Peter Randziak 1 Link to comment Share on other sites More sharing options...
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