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Microsoft Office Outlook 2007 error


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#1 Guest_Wayne_*

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Posted 03 June 2013 - 12:21 AM

I no longer have ESET installed but i keep getting an error when opening Outlook.

 

The Add-in "ESET Outlook Plugin"

C:\Progra~1\ESET\ESETSM~1\x86\EPLGOU~3.dll

cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update.

 

This is mostly just a pain to see every time i start Outlook. It does not seem to affect outlook at all.

 

I have looked through the knowledge base and tried looking for the (extend.dat) file but i could not find it.


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#2 Janus

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Posted 03 June 2013 - 06:42 AM

Hello  Wayne

 

Have you seen this article from the knowledgebase? : ESET Outlook Plugin error when starting Microsoft Outlook

 

Regards, Janus :-)

 

 


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#3 marty_c

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Posted 03 June 2013 - 03:34 PM

This might be due to some remnants of ESET staying behind after you uninstalled your product. Try running a manual uninstallation and then open Microsoft Outlook.


Edited by mceisel, 03 June 2013 - 03:34 PM.

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#4 Guest_Ali_*

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Posted 16 July 2013 - 06:03 AM

i have a major crisis, would appreciate any help i can get...

i removed my ESET nod 32 antivirus, it gave the following error:

 

The Add-in 'ESET Outlook Plugin' (C:\PROGRA~1\ESET\ESETNO~1\EPLGOU~1.DLL) cannot be loaded and has been disabled by Outlook. If no update is available, please uninstall the Add-in.

 

i tried everything, removing the add-in, deleting the extend.dat file, running ESET unistaller, and even more tips, but nothing worked, and i kept getting this error.

 

finally i reinstalled ESET anti virus.

this removed the plug-in error, HOWEVER i still can not send mail from my outlook 2007 account.

 

I have tried everything again, but no use, i even tried unistalling, and then reinstalling Microsoft Outlook, but no effect.

I have also tried every remedy for 503 valid command must precede data, changed port from 25 to 26 but to nothing worked.

 

ANYONE, please help !

will uninstalling outlook 2007 and reinstalling outlook 2003 do me any good?


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#5 Arakasi

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Posted 16 July 2013 - 10:33 AM

A manual remove of everything eset should clear it. Show hidden folders and visit, c:\programdata , program files, % userprofile%\appdata\ local and roaming . Also public or all users.
Then visit the registry and Find all keys related to eset and remove.
Then uninstall office again & do the same thing for office only in the files and folders not registry unless you think you can tackle that. Then reinstall office.
First thing that comes to mind is eset might have the plugin buried in outlook directories.
These tips may or may not help, but that would be my route to take if I had your issue.
Good luck!!!
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#6 Marcos

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Posted 16 July 2013 - 11:36 AM

Once the ESET plug-in is not registered in extend.dat, the plug-in won't load and thus cannot affect Outlook whatsoever.
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#7 Guest_Dimitar Nikolov_*

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Posted 12 August 2013 - 08:48 AM

I searched the registry for the location that the message says for example "C:\PROGRA~1\ESET\ESETNO~1\x86\EPLGOU~1.dll". The search found one entry which i deleted. After that I deleted extend.dat and now my outlook starts without error.


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#8 Guest_Bayotech, Inc._*

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Posted 28 August 2013 - 12:53 PM

You have to close Outlook, delete the reg entry, then delete the extend.dat......AND THEN it will work.

OOO (Order Of Operations)

-jaybird8000


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#9 bravenbraven

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Posted 07 October 2013 - 06:50 AM

Hi Guys, Please try the instructions below:

 

If you open Outlook and click the Tools menu you should see an option from Trust Center and thenAdd-ins, this should let you remove the ESET plugin and anything else that shouldn't be there. There should be a dropdown box labeled Manage and a button that says Go at the bottom of the add-ins screen. You must select Exchange Client Extensions to find the ESET plugin. Click the Go button and look for the ESET plugin. If you see it, remove/disable it and then restart Outlook.

 

Give me feedback on this...


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#10 soussou77

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Posted 26 July 2014 - 12:08 PM

Hi Guys, Please try the instructions below:

 

If you open Outlook and click the Tools menu you should see an option from Trust Center and thenAdd-ins, this should let you remove the ESET plugin and anything else that shouldn't be there. There should be a dropdown box labeled Manage and a button that says Go at the bottom of the add-ins screen. You must select Exchange Client Extensions to find the ESET plugin. Click the Go button and look for the ESET plugin. If you see it, remove/disable it and then restart Outlook.

 

Give me feedback on this...

 

Hi bravenbraven,

 

Thank you very much for this post. I have followed your instructions, which were easy and simple to do. I am no longer receiving the error message when I open my Outlook. Your help is much appreciated.

 

Thank you so much.


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