bigdata 0 Posted December 13, 2020 Share Posted December 13, 2020 Hello, I have this error recently on eset and it remains very vague for me. I attach you the screen in French and the link which must surely be in English for you. Thank you in advance. link : https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall Link to comment Share on other sites More sharing options...
itman 1,746 Posted December 13, 2020 Share Posted December 13, 2020 Appears this is an Eset LiveGrid limited connectivity alert. You should search the forum for recent like issue postings prior to opening a new thread. Here's one thread on this issue: https://forum.eset.com/topic/26197-eset-smart-security-premium-has-limited-direct-cloud-connectivity/page/3/?tab=comments#comment-126194 Eset is aware of the issue and has posted a fix on the pre-release update channel. You can either switch to Eset pre-release updating to receive this fix, or wait till the fix is released to the Eset regular update channel. If this alert is infrequent and goes away after a short period of time, I would just ignore it for the time being. Link to comment Share on other sites More sharing options...
bigdata 0 Posted December 13, 2020 Author Share Posted December 13, 2020 I am on the latest version of eset internet security and it may have been more than 3 weeks since I have this notification. So I am waiting for the update of eset. I can't download the file from your link : Link to comment Share on other sites More sharing options...
itman 1,746 Posted December 13, 2020 Share Posted December 13, 2020 14 minutes ago, bigdata said: I can't download the file from your link : Again, the only way to receive this fix update presently is to switch to Eset pre-release updating. To do so: 1. Open Eset GUI and select Setup -> Advanced setup. 2. Select Update option -> Profiles - > My Profile -> Updates and change Update type from to Regular update to Pre-release update as shown in the below screen shot: Link to comment Share on other sites More sharing options...
bigdata 0 Posted December 13, 2020 Author Share Posted December 13, 2020 can i ask you when the update will come ? Link to comment Share on other sites More sharing options...
itman 1,746 Posted December 13, 2020 Share Posted December 13, 2020 1 hour ago, bigdata said: can i ask you when the update will come ? If this reference is in regards to when will the fix be delivered via Eset regular updating, @Marcos will have to reply to that. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,250 Posted December 13, 2020 Administrators Share Posted December 13, 2020 51 minutes ago, itman said: If this reference is in regards to when will the fix be delivered via Eset regular updating, @Marcos will have to reply to that. I assume the module will be released within the next few days. Did the notification actually disappear after changing to the pre-release update channel? Link to comment Share on other sites More sharing options...
bigdata 0 Posted December 13, 2020 Author Share Posted December 13, 2020 I didn't do it and I would rather not do it. But I will update it and give you the answer within 2 hours Link to comment Share on other sites More sharing options...
bigdata 0 Posted December 13, 2020 Author Share Posted December 13, 2020 yes updating through beta update servers fixed the notification issue. Link to comment Share on other sites More sharing options...
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