merentitis 0 Posted October 21, 2020 Share Posted October 21, 2020 I followed the exact instructions for Debian Linux. mysql Ver 8.0.22 for Linux on x86_64 (MySQL Community Server - GPL) odbcinst.ini created by debian package installer: [MySQL ODBC 8.0 Unicode Driver] Driver=/usr/lib/x86_64-linux-gnu/odbc/libmyodbc8w.so UsageCount=1 [MySQL ODBC 8.0 ANSI Driver] Driver=/usr/lib/x86_64-linux-gnu/odbc/libmyodbc8a.so UsageCount=1 dpkg -l | grep -i connector-odbc ii mysql-connector-odbc:amd64 8.0.22-1debian10 amd64 MySQL ODBC driver added the following lines on my cnf: [mysqld] max_allowed_packet=33M log_bin_trust_function_creators=1 Installer log: 2020-10-21 10:39:10 Information: Installer: Initializing logging to file /var/log/eset/RemoteAdministrator/EraServerInstaller.log 2020-10-21 10:39:10 Information: Installer: Parsing arguments. 2020-10-21 10:39:10 Information: Installer: Verifing arguments. 2020-10-21 10:39:10 Information: Installer: Starting install sequence. 2020-10-21 10:39:10 Information: Installer: Extracting archive to /tmp/tmp.WSEBxYOZvE 2020-10-21 10:39:12 Information: Installer: Archive extracted to /tmp/tmp.WSEBxYOZvE. 2020-10-21 10:39:12 Information: Installer: Checking OpenSSL ... 2020-10-21 10:39:12 Information: DepCheckOpenSSL: Action invoked with: 2020-10-21 10:39:12 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.1.1d 10 Sep 2019 2020-10-21 10:39:12 Information: DepCheckOpenSSL: Return code: 0 2020-10-21 10:39:12 Information: Installer: Found: OpenSSL 1.1.1d 10 Sep 2019 2020-10-21 10:39:12 Information: Installer: Reading previous installation settings ... 2020-10-21 10:39:12 Information: LoadInstalledData: Action invoked with: --current-version 7.2.2236.0 --db-connectors-dir /tmp/tmp.WSEBxYOZvE/setup --db-driver MySQL ODBC 8.0 Unicode Driver --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --modules-dir /var/opt/eset/RemoteAdministrator/Server/Modules/ --product-guid "" --product-name Server --startup-config-path /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini 2020-10-21 10:39:12 Error: LoadInstalledData: locale::facet::_S_create_c_locale name not valid 2020-10-21 10:39:12 Information: Installer: Failed reading previous installation settings. 2020-10-21 10:39:12 Information: Installer: Checking installed version... 2020-10-21 10:39:12 Information: CheckVersion: Action invoked with: --current-version 7.2.2236.0 --installed-version "" 2020-10-21 10:39:12 Information: Product is not installed 2020-10-21 10:39:12 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW 2020-10-21 10:39:12 Information: CheckVersion: Return code: 0 2020-10-21 10:39:12 Information: Installer: Checking of installed version was successful 2020-10-21 10:39:12 Information: Installer: Status of current installation is: NEW 2020-10-21 10:39:12 Information: Installer: Checking database connection ... 2020-10-21 10:39:12 Information: DbCheckConnection: Action invoked with: --current-version 7.2.2236.0 --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.WSEBxYOZvE/setup --db-driver MySQL ODBC 8.0 Unicode Driver --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-scripts-dir /tmp/tmp.WSEBxYOZvE/setup/Database/ --db-type MySQL Server --db-user-password ********** --db-user-username ********** --installed "" --modules-dir /var/opt/eset/RemoteAdministrator/Server/Modules/ --product-name Server --silent-reinstall "" --upgrade "" 2020-10-21 10:39:12 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 2020-10-21 10:39:12 Information: DbCheckConnection: Set output property: P_DB_STATUS = 2020-10-21 10:39:12 Information: DbCheckConnection: Set output property: P_DB_UPGRADE = 2020-10-21 10:39:12 Information: DbCheckConnection: Set output property: P_DB_USE_FIRST_USER = 2020-10-21 10:39:12 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306 2020-10-21 10:39:12 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL ODBC 8.0 Unicode Driver;Server=127.0.0.1;Port=3306;User=******;Password={******};CharSet=utf8;NO_LOCALE=1;NO_SSPS=1;' 2020-10-21 10:39:12 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework::ConnectOptions) 2020-10-21 10:39:12 Information: Installer: Failed checking database connection. 2020-10-21 10:39:12 Information: Installer: Error: : Error occurred while checking database connection Link to comment Share on other sites More sharing options...
Administrators Marcos 4,910 Posted October 21, 2020 Administrators Share Posted October 21, 2020 MySQL 8.0.22 is not supported according to https://help.eset.com/esmc_install/72/en-US/database_requirements.html Link to comment Share on other sites More sharing options...
Solution merentitis 0 Posted October 21, 2020 Author Solution Share Posted October 21, 2020 Right, thank you. Installed 8.0.17 and worked. Link to comment Share on other sites More sharing options...
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