Arakasi 549 Posted May 18, 2014 Share Posted May 18, 2014 If you changed the path from "C:\Documents and settings\~...\Server" to "D:\mirror\" You also need to fire off the event and re-update when you change. Clickthe button highlighted in red after a directory path change. See pic Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 19, 2014 Author Share Posted May 19, 2014 what i ask you that it not accept to make update to another path i changed the path and i fire event and press button update it give me message error failed,authorization failed why this messge show and how i solve Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,168 Posted May 19, 2014 ESET Moderators Share Posted May 19, 2014 So the authorization fails on the server side, when you are attempting to update the mirror? (Not on the clients attempting to update from that mirror) Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 19, 2014 Author Share Posted May 19, 2014 (edited) ok Thank you it give me finished update give me finish but i have another problem when i write in my client computer in update - general - update server i write hxxp://mailserver.altawireadymix.com:2221 but when i open again update i see it in choose automatically it changed without making any thing why Edited May 19, 2014 by ahmedsa Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 19, 2014 Author Share Posted May 19, 2014 (edited) why update server in client changed from hxxp://mailserver.al...adymix.com:2221 to choose automatically without any thing changed or when i press update button on client machine Edited May 19, 2014 by ahmedsa Link to comment Share on other sites More sharing options...
Arakasi 549 Posted May 19, 2014 Share Posted May 19, 2014 (edited) Possibly the policy assigned to it, automatically changed it. You can't really make updates on the client side, and expect it to stick when it checks into ERA and grabs whatever policy is assigned to it. Unless when you installed, you left the default client policy. I would make your update setting changes in the policy manager, then assign the policy to the client with your changes. Edited May 19, 2014 by Arakasi Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 19, 2014 Author Share Posted May 19, 2014 (edited) when i make new policy i write hxxp://192.168.1.10:2221 in the value of update setting but when i go to client and press update button it request from me user name and password are there are any way to prevent request user name and password every time i need to update Edited May 19, 2014 by ahmedsa Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 20, 2014 Author Share Posted May 20, 2014 and what i do in user name and password requested thanks Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,168 Posted May 20, 2014 ESET Moderators Share Posted May 20, 2014 Hello, when it prompts for username and password on each update it means it is not correctly set so there are 2 possible solutions: 1. set the username and password correctly via the policy 2. set the update server not the request authentication so no username and password will be required Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 24, 2014 Author Share Posted May 24, 2014 Thank you for reply i make all settings remaining only assign policy can you show me picture or screen shot to how to assign policy made the following : 1-show server name in update mode in client machine not show choose automatically 2-update server without using user name and password 3-how i know update successfully happen please i m sorry for misunderstood some point but please bhelp me if possible Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 25, 2014 Author Share Posted May 25, 2014 Can you tell me how i set policy without using user name and password only tell me that I create new policy what i do i write hxxp://mailserver.altawireadymix.com:2221 in value of windows desktop v5 - update -profile- settings-update server and i write in value hxxp://mailserver.altawireadymix.com:2221 and no user name and password set are this is ok or remaining some settings Link to comment Share on other sites More sharing options...
Arakasi 549 Posted May 25, 2014 Share Posted May 25, 2014 Can you tell me how i set policy without using user name and password only tell me that I create new policy what i do i write hxxp://mailserver.altawireadymix.com:2221 in value of windows desktop v5 - update -profile- settings-update server and i write in value hxxp://mailserver.altawireadymix.com:2221 and no user name and password set are this is ok or remaining some settings Thats ok, just ensure that you have the licenses setup in ERA Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 26, 2014 Author Share Posted May 26, 2014 Thank you for reply it is already installed in ERA setup Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted May 28, 2014 Author Share Posted May 28, 2014 I sure that license found are there are any steps remaining Link to comment Share on other sites More sharing options...
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