Rocco 0 Posted May 6, 2020 Share Posted May 6, 2020 (edited) If I click on "ESET..." icon, the software doesn't start, all others software starts, how can I solve this issue? Thank you in advance!!! Edited May 6, 2020 by Rocco Link to comment Share on other sites More sharing options...
Administrators Marcos 5,097 Posted May 6, 2020 Administrators Share Posted May 6, 2020 Please collect logs as per https://support.eset.com/en/kb6159-run-the-info-getcommand-on-a-linux-virtual-machine-and-send-the-logs-to-eset-technical-support and raise a support ticket with your local ESET support. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 205 Posted May 15, 2020 Most Valued Members Share Posted May 15, 2020 On 5/6/2020 at 2:51 PM, Rocco said: If I click on "ESET..." icon, the software doesn't start, all others software starts, how can I solve this issue? Thank you in advance!!! You don't see ESET icon in system indicator icons? Carpet_With_Carrot 1 Link to comment Share on other sites More sharing options...
Mascal 0 Posted June 19, 2020 Share Posted June 19, 2020 Hello, I have the same problem: Click on the App Icon doesn't start the app No ESET icon available in system indicator icons New added external drives aren't checked by ESET Antivirus Ubuntu 20.04 (Gnome) Thank you in advance... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,097 Posted June 19, 2020 Administrators Share Posted June 19, 2020 7 minutes ago, Mascal said: No ESET icon available in system indicator icons Do you have libappindicator1 installed? Carpet_With_Carrot and Peter Randziak 2 Link to comment Share on other sites More sharing options...
Mascal 0 Posted June 19, 2020 Share Posted June 19, 2020 Now, with libappindicator1 installed, it works - great, thankyou 🙂 Link to comment Share on other sites More sharing options...
Guest Posted August 7, 2020 Share Posted August 7, 2020 Same Problem Debian Buster 10.5.0 libappindicator1 installed, GUI not working anyway. Link to comment Share on other sites More sharing options...
Creeperench 0 Posted August 7, 2020 Share Posted August 7, 2020 Hi bstanger, Try Reinstalling The App, If Reinstalling Don't Works, Go In Settings Administrators And Active libappindicator1 as administrator. and after execute libappindicator1. Link to comment Share on other sites More sharing options...
Carpet_With_Carrot 0 Posted August 7, 2020 Share Posted August 7, 2020 Maybe it`s already started? Check the processes Link to comment Share on other sites More sharing options...
Guest Posted August 7, 2020 Share Posted August 7, 2020 Yes, you are right, if i start the gui via terminal again, it's telling me, that theres already a process running. I can kill the running process and start it again via terminal but nothing happens, also no terminal output, and i cant see any GUI. I'll try to reinstall the application again tomorrrow, feeback then. Link to comment Share on other sites More sharing options...
Guest Posted August 7, 2020 Share Posted August 7, 2020 I've installed Debian 10.5.0 on my Desktop Computer now also, exact same here. Not able to start any GUI. benjamin@pc01:/opt/eset/esets/bin$ ./esets_gui Anderer Prozess esets_gui wird bereits ausgeführt root@pc01:~# killall esets_gui root@pc01:~# exit Abgemeldet benjamin@pc01:/opt/eset/esets/bin$ ./esets_gui nothing more. Link to comment Share on other sites More sharing options...
Guest Posted August 12, 2020 Share Posted August 12, 2020 I contacted the official support and got the solution now: edit /usr/share/applications/eset-esets_gui.desktop and change the line starting with exec to: Exec=/opt/eset/esets/lib/esets_clean.sh after that, the GUI works fine. Link to comment Share on other sites More sharing options...
Logomachist 0 Posted August 16, 2020 Share Posted August 16, 2020 I had this problem and for me the solution was to execute the esets daemon manually before running the main program. The daemon is something like /opt/eset/esets/sbin/esets_daemon. That's off the top of my head, I forget the exect path. But once you run that (manually or in a rc file) the program just works as intended. Link to comment Share on other sites More sharing options...
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