Aniket 0 Posted February 28, 2020 Share Posted February 28, 2020 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 28, 2020 Administrators Share Posted February 28, 2020 This error occurs when the connection with update servers is interrupted. It may occur if the Internet connectivity is poor. If possible, try connecting to the Internet via another ISP to see if it makes a difference. Link to comment Share on other sites More sharing options...
Aniket 0 Posted February 28, 2020 Author Share Posted February 28, 2020 We are receiving same problem from our many customers. One thing i found common is that all customers have formatted laptop recently. Also the customers claims that their internet is working fine. And www.eset.com is not opening in some case; no firewall nothing. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 28, 2020 Administrators Share Posted February 28, 2020 Could be a problem with the ISP. Please provide a Wireshark pcap log or advanced network protection log (in case of EIS/ESSP) from time when the issue occurs. Link to comment Share on other sites More sharing options...
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