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  1. Unable to clean trojan file by ESET Internet Security
  2. We are receiving same problem from our many customers. One thing i found common is that all customers have formatted laptop recently. Also the customers claims that their internet is working fine. And www.eset.com is not opening in some case; no firewall nothing.
  3. Yes but eset shows error before entering any license I have sent the steps that eset mobile security show. Please find the attachment within this message. Thank you ems.pdf
  4. Hello @Marcos We are distributor of Eset in Nepal and every license key of mobile security is showing same problem. I can provide a license key if it would help. Thank you
  5. It shows license cannot be used for this product but the fact is i just selected country as Nepal and email address then this error pop up. It is facing all over Nepal. But when we select country as India, eset mobile security can be install.
  6. Hello Can anyone provide me with the solution. I could not solve it. Please help me Thank you
  7. Tried as you said but didn't worked.. Please find the attachment file eis_logs.zip
  8. i have re-installed eset three time but shows same problem
  9. For the moment, we are not getting any activation issue. Is there any other issue of activation fail due to an internal error cause we are facing this problem frequently. Thank you for your reply @Marcos
  10. We encountered with ECP .4098 error also in last week during activation. Both shows an internal error message.
  11. It shows ACT0. Also can you tell me all the possible reasons for activation fail, an internal error has occur. Most of the answer were to contact technical support. Thank you
  12. Hello @Macros What about now? Is activation server working now ? Thank you for your reply
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