Omni 0 Posted December 5, 2018 Posted December 5, 2018 (edited) ESET Secure Authentication installed on clients using GPO is not visible in ESET Admin Console. We are using version 2.7.32. If it is installed locally, it is visible in the Admin Console. Can someone help? Thanks in advance. Edited December 5, 2018 by Omni
ESET Staff MichalJ 434 Posted December 5, 2018 ESET Staff Posted December 5, 2018 Hello @Omni Just few questions: By "Admin Console" you mean ESET Remote Administrator / ESET Securiy Management Center ? If you install the application using "Software install task", does it correctly appear in the "Admin console" ? When installed via GPO, does the "ESET Secure Authentication" appear in "installed programs" on the target Windows Machine?
ESET Staff MartinK 384 Posted December 5, 2018 ESET Staff Posted December 5, 2018 11 hours ago, Omni said: ESET Secure Authentication installed on clients using GPO is not visible in ESET Admin Console. We are using version 2.7.32. If it is installed locally, it is visible in the Admin Console. Can someone help? Thanks in advance. ESMC reports only applications installed for all users on system, not applications available for specific user. Could you verify that your GPO deployment installs this application for all users? It is mostly configurable using parameter ALLUSERS for msi package installation.
Omni 0 Posted December 6, 2018 Author Posted December 6, 2018 Hi @MichalJ & @MartinK Thank you for the quick reply. @MartinK was spot on - the problem occurred as the application had not been installed for all users. Issue resolved.
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