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Unable to install ERA Agent v6.5.


Haresh2015
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  • ESET Staff

Has been OS restarted after File Security installation? Would it be possible to disable HIPS module in ESET file Security, reboot machine and check whether installation works? It is possible something went wrong with self-defense...

I would also recommend to check Windows event logs for more details -> at least most common issues with starting services should be covered. Could you also check whether Visual C++ Redistributable for Visual Studio 2015 libraries are installed on this system?

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