Jump to content

Recommended Posts

Hey

I just renewed my ESET Internet Security and I was updating it as usual but when I tried to install the update an error message popped up (attached).

Any idea how I can solve this?

IMG_2646.thumb.jpg.1b2fa3157e45ec465f2e09ed6805ca89.jpg

Link to comment
Share on other sites

  • Administrators

It looks like upgrade from an older version is failing. What version of ESET do you have currently installed? Should the problem persist, uninstall ESET and install the latest version from scratch.

Link to comment
Share on other sites

7 hours ago, Marcos said:

It looks like upgrade from an older version is failing. What version of ESET do you have currently installed? Should the problem persist, uninstall ESET and install the latest version from scratch.

Here's a link to the KB to do what Marcos suggests.

https://support.eset.com/kb2788/?_ref=zap

Link to comment
Share on other sites

Thanks for the help.

I've tried uninstalling from the control panel but can't locate the "ESET application" there.

I might need to uninstall manually. Any easy step-by-step way of doing this?

Link to comment
Share on other sites

1 hour ago, Legaleagle89 said:

Thanks for the help.

I've tried uninstalling from the control panel but can't locate the "ESET application" there.

I might need to uninstall manually. Any easy step-by-step way of doing this?

If the standard method isn't working, you can do a manual uninstall using the ESET uninstaller tool > see https://support.eset.com/kb2289/

the same link is also under troubleshooting in https://support.eset.com/kb2788/?_ref=zap

Edited by TomFace
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...